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Effective communication with kitchen staff ( customer allergies , dietary needs special requests ) . Setting up tables : Linens , silverware , glasses . Managing closing duties and restocking items . Making menu recommendations gladly fulfilling requests . Up-selling additional products when appropriare and affectively using stock to decrease waste .Demonstrating awareness of liability issues : checking legal drinking age and discontinuing service to intoxicated guests . Ensuring guest satisfaction , anticipating additional needs . Training new staff .
Waiter / Bar
glh Hotels - London, United KingdomF&B otherJune 2017 - January 2019 · 1 year and 8 months
All Bar One - London, United KingdomF&B otherSeptember 2016 - May 2018 · 1 year and 9 months
Waiter / supervidor
SSP Switzerland - London, United KingdomF&B otherOctober 2011 - June 2017 · 5 years and 9 months
Hotel Princesa Sofia - Barcelona, SpainF&B otherJune 2010 - March 2012 · 1 year and 10 months
Waiter / kitchen Porter
Hotel Sitges Mar - Barcelona, SpainF&B otherSeptember 2008 - January 2011 · 2 years and 5 months
Uniban Univerdity - São Paulo, BrazilDecember 2001 - November 2005
PortugueseNative or fluent100%
- Ability to learn and adapt quickly
- Excellent custumer service to guests
- Humble and helpful
- Very communicative and likeable
- Very hard working.
- Very quick and organised
- Works well under pressure