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Effective communication with kitchen staff ( customer allergies , dietary needs special requests ) . Setting up tables : Linens , silverware , glasses . Managing closing duties and restocking items . Making menu recommendations gladly fulfilling requests . Up-selling additional products when appropriare and affectively using stock to decrease waste .Demonstrating awareness of liability issues : checking legal drinking age and discontinuing service to intoxicated guests . Ensuring guest satisfaction , anticipating additional needs . Training new staff .
11 years and 4 months
Hotel Café Royal - London, United KingdomF&B otherMarch 2019 - October 2019 · 9 months
Waiter / Bar
glh Hotels - London, United KingdomF&B otherMarch 2017 - January 2019 · 2 years
All Bar One - London, United KingdomF&B otherJune 2016 - May 2018 · 2 years
Waiter / supervidor
SSP Switzerland - London, United KingdomF&B otherJuly 2011 - June 2017 · 6 years
Hotel Princesa Sofia - Barcelona, SpainF&B otherMarch 2010 - March 2012 · 2 years and 2 months
Waiter / kitchen Porter
Hotel Sitges Mar - Barcelona, SpainF&B otherJune 2008 - January 2011 · 2 years and 8 months
Uniban Univerdity - São Paulo, BrazilDecember 2001 - November 2005
Native or fluent
- Ability to learn and adapt quickly
- Excellent custumer service to guests
- Humble and helpful
- Very communicative and likeable
- Very hard working.
- Very quick and organised
- Works well under pressure