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A well adept person working with 17 years experience in the operations department.Goal driven and result oriented person with high passion for excellence. Has a strong written and verbal communication and interpersonal and customer service skills. Has an excellent leadership skills with demonstrated abilities to resolve diverse problems.
Fuddruckers - Abu Dhabi, United Arab EmiratesManagementApril 2013 - September 2018 · 5 years and 6 months
Primarily responsible for overseeing the efficient running and profitability of 120 seating capacity restaurant in a prime location of Abu Dhabi. Working in a team of 30-35 work forces to ensure at par service and hospitality delivered to the guests. Excellent in people development and has the ability to encourage the entire team to work in an objectively manner. Ability to maintain good costings and maximize profitability of the restaurant
Applebee's Neighborhood Bar and Grill - Abu Dhabi, United Arab EmiratesManagementDecember 2010 - March 2013 · 2 years and 4 months
Played a very important role in setting up and pioneering the opening team for the third branch of this concept in the UAE. From materials requisition down to receiving of items of both facilities and equipments including food and beverages, selection of team complement, facilitating training for the people development and overall in charge of the day to day operations- leading the team of forty team members both Front of the House and Back of the House and four Management Team complement whilst running a very busy restaurant with 130 seating capacity that averages 350 guests daily basis.
Events and Venue Manager
Ibarras Party Venues - Manila, PhilippinesManagementOctober 2009 - June 2010 · 9 months
Given the opportunity to manage a newly conceptualized thematic events and venue property in the Philippines had broadened my ideas in handling various memorable events everyone’s wanted to treasure for the rest of their lives. As a person with a high passion of excellence, it is my responsibility to ensure the events held on my property will be a lasting memory. An event starts from a small gathering or get together party, company seminars, baptismal parties, birthday parties, and wedding events. Leading the team of six Banquet Sales Assistants and having 30 banquet team members consists of Captain Waiter, Waiters and Bartenders primarily responsible for venue set up and assisting guests during the event. Highly responsible in coordinating quality food and beverages to the Head Chef with 15 workforce with different expertise in the food area. Managing a three (3) storey property with three different function areas which normally accommodates 50-350 guests per events and averaging four (4) events daily.
Fuddruckers- BBGM - BahrainManagementSeptember 2007 - September 2009 · 2 years and 1 month
Handled the highest volume branch of the concept in the entire Kingdom beforehand, I was entrusted to open the new branch in addition to the existing five branches. Directly reporting to the Operations Manager, had made recommendations on promotions and marketing campaigns for earlier awareness of the new branch. Performs tasks such as hiring to help complete team members and identifying and recommending management team complement, continuous people development on selected team through in depth training, and assigns schedule according to operations demand.
Bachelor of Science in Foreign Service
Lyceum of the Philippines University - Batangas, PhilippinesJune 1995 - April 1999
- Budget Planning
- Building and Facilities Management
- Home Delivery Management
- Manpower scheduling
- Marketing management
- People development
- Profit and loss analysis
- Shift Management
- Stocks and Inventory Management