Ruby Horny

Ruby Horny

Groups & Events Co-ordinator at Mandarin Oriental Hyde Park, London, UK
Lives in Belgium
over 6 months ago

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I am an extremely ambitious and optimistic person. I am a very creative, social and decisive person and seek a vibrant working environment that offers a challenge in order to push myself. Being able to use my creativity and inspiration for the job is a plus point. I have worked in many different countries and adapt myself very easily to different working cultures.

I am currently looking for a client relations job in Barcelona but am open to any new opportunity all over the world.

Experience

  • Groups & Events Co-ordinator

    Mandarin Oriental Hyde Park, London, UK - London, United Kingdom

    Events
    November 2017 - September 2018 · 11 months

    - Organizing in-house events. - Sending out daily reports that are vital to the entire organization. - Assisting groups, catering and the special events team with any administration requests. - Administrating all group bedroom and event bookings.

  • Hostess and reservations agent

    Nobu Ibiza Bay - Ibiza, Spain

    Reservations
    June 2017 - October 2017 · 5 months

    - In charge of the restaurant reservations and special dinner requests. - Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. - Positioning the tables in a way to máximize guests seating and turnover each dinner service.

  • Reservations and Events Agent

    Hotel Omm - Barcelona, Spain

    Sales & Marketing
    June 2016 - December 2016 · 7 months

    - In charge of the mailing campaign, room price quotation and data maintenance. - Events assistant and Reservation consultant.

  • Guest Relations

    Hotel Puente Romano - Marbella, Spain

    Front Office reception
    September 2015 - December 2015 · 4 months

    - Increased trip advisors hotel score - Increased Guest satisfaction by resolving service related problems in a timely manner.

  • Financial Cost-Controller

    Hotel Vila Joya - Faro, Portugal

    Finance/Accounting
    June 2015 - August 2015 · 3 months

    - Identified financial problem areas with Host POS and PMS software, which increased transaction/booking and payment transparency - Supported the floor manager by taking on tasks such as providing customer service, inputting customer orders into the register, handing guest payments, and closing the inventory

Languages

  • Dutch
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • Hebrew
    Professional working
    60%
  • German
    Notions
    20%
Connections
RAJU SOOMANEY
FINANCIAL CONTROLLER at HOTEL AMBASSADOR
Laetitia FLORET
Restaurant Hostess at Westin Paris Vendôme
GIANCARLO PASTORE
FORMATORE SCRITTORE GIORNALISTA at CIPAS TM STRESA
View 5 connections
Following
Selenta Group
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