Rumana Khatun

Rumana Khatun

Revenue cum Reservation Manager at Ghaya Grand Hotel
Lives in Dubai, United Arab Emirates
over 6 months ago

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Supervising General Job Performance of reservation staff, implementing of policies and procedures under guidance
of Revenue & Front Office Manager, training, responsible and perform any other duties might requested by Front
Office Manager or Room Division Manager. Responds to communications from guests, travel agents, and referral
networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. Creates
and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation
and promptly processes any cancellations and modifications .

Experience

  • Revenue cum Reservation Manager

    Ghaya Grand Hotel - Dubai, United Arab Emirates

    Revenue Management
    October 2014 - Now ยท 4 years and 2 months

    I have joined this property as a Reservation agent with my my hard work & dedication management has promoted to Reservation cum Revenue manager . Successfully handing both position since 2016 .

Education

  • DEGREE IN SCIENCE

    Prachi Academy Adaspur - Bhubaneswar, India

    July 2009 - June 2012

    i have completed my degree in Zoology Honours

Languages

  • Arabic
    Professional working
    60%
  • Urdu
    Professional working
    60%
  • Bengali
    Professional working
    60%
  • English
    Professional working
    60%

Skills

  • Easy learner
  • Hard woking
  • Team handling
  • Well-organized
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