Rute Matias Silva

Rute Matias Silva

Receptionist at Occidental Hotels & Resorts
Lives in Barcelona, Spain
over 6 months ago

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A social, dynamic, curious and organized person. I love planning and perfecting all the details. Through working with a broad range of personalities, I have developed my communication skills. A few more of my strenghts is my level of responsability and adaptation.
I worked as a volunteer in the Fira Alimentaria, an annual event in Barcelona and I am a member of the organization of Charneca Aldeia da Roupa Branca, an annual party in Portugal.
I have performed Theater in both english and portuguese and I have practiced various sports disciplines like swimming and karate.

Experience

  • Receptionist

    Occidental Hotels & Resorts - Barcelona, Spain

    Front Office reception
    September 2018 - Now · 4 months

    • Check In / Check Out • Billing / Deposits • Guest Services / Concierge • Administrative work

  • Receptionist / Night Audit

    Renaissance Barcelona Hotel - Barcelona, Spain

    Front Office reception
    February 2018 - July 2018 · 6 months

    • Check In / Check Out • Billing • Guest Services / Concierge • Night Audit: Administrative work; Daily financial overviews

  • Groups & Events team (internship)

    Hotel AC Barcelona Forum - Barcelona, Spain

    Events
    July 2017 - December 2017 · 6 months

    • Sales: Customer relations (negotiations, proposals, contracts); Data Basis Maintenance – Opera; Sight inspeccions • Project management (additional services, rooming lists, etc); Billing • Revenue framework

  • Hostess

    Marriott Praia D’El Rey - Óbidos Municipality, Portugal

    F&B service
    July 2016 - September 2016 · 3 months

    • Customer service • Booking management • Upsellings

  • Public Relations

    Ottozutz - Barcelona, Spain

    Public Relations
    March 2016 - June 2016 · 4 months

    • Event promotions • Organization of guest lists

Education

  • Hospitality Management

    School of Tourism and Hospitality Sant Ignasi - Barcelona, Spain

    February 2016 - June 2016

  • Tourism Management

    Escola Superior de Hotelaria e Turismo - Estoril, Portugal

    January 2014 - October 2017

    Tourism Businesses, Technology and Information Systems, Events Management, Quantitative Methods, Market Studies, Economics, Organizational Behaviour, Business Strategy and Management, Accounting, Financial Analysis and Management, Marketing, Human Resources Management, Quality Management.

Languages

  • Portuguese
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • English
    Full professional
    80%
  • German
    Notions
    20%

Skills

  • Adaptation
  • Amadeus
  • Comunication
  • Comunication skills
  • Dynamism
  • Events
  • F&B service
  • Front Office
  • Front Office reception/R
  • Galileo
  • Good social skills
  • Guest Relations
  • Hostess
  • Marsha
  • MS Office
  • Opera
  • Organization
  • Reception
  • Responsability
  • Sales
  • Teamwork
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Marc Borrell
Resident Manager of Luxury Boutique Hotel @Cerf Island Resort & Spa Seychelles | Official Winner of ‘World Luxury Hotel Award’ - 2018 en Cerf Resort Seychelles
View 29 connections
Following
AccorHotels
Issy-les-Moulineaux, France
The Barcelona EDITION
Barcelona, Spain
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