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My name is Ryan Spiteri I'm 22 years of age, I am a former ITS student in diploma events and leisure. I am currently living in the UK working in a hotel named Hoar Cross Hall.
Front Desk Receptionist
Hoar Cross Hall - Hoar Cross, United KingdomFront Office receptionJuly 2017 - Now
I check guests in and out, give tours round the hotel, deal with complaints and customer relations.
Conference and Banqueting
The Westin Dragonara Resort, Malta - Saint Julian's, MaltaF&B serviceJanuary 2016 - June 2017
Preparation for events Weddings, parties, conferences and meetings, setting up, taking orders, serving wine and food and customer relations.
Diploma in Events & Leisure
Institute of Tourism Studies Malta (ITS) - Saint Julian's, MaltaOctober 2016 - July 2018
I am doing my international internship of one year abroad to complete my diploma.
Certificate in Events & Leisure
Institute of Tourism Studies Malta (ITS) - Saint Julian's, MaltaOctober 2015 - July 2016
- A team player
- Complete targets on time
- Dedication and hard work
- Excellent guest relation
- Excellent time management
- Exellent communication
- Friendly & helpfull
- Good telephone manner
- Handling guest complaint
- Highly motivated
- Order and cleanness
- Team motivator
- Very good presentation
- Well groomed