Sébastien Dasvit

Sébastien Dasvit

Concierge at Sofitel Golfe d'Ajaccio Thalassa sea & spa
Lives in Nimes, France
over 6 months ago

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PMS : Opéra, Fols, Orchestra, Resaweb, Leptis, Aquao, Micros, Vr
Pack Office : Excel, Powerpoint, Word, Outlook, Access

Experience

  • Concierge

    Sofitel Golfe d'Ajaccio Thalassa sea & spa - Ajaccio, France

    Front Office concierge
    May 2018 - October 2018 · 6 months

    • Inform and advise customers on the cultural, touristic, sports or commercial activities of Corsica • Coordinate procedures to book nautic activites (Boat, Jet-ski, Paddle, Diving, boat trip, .. ), restaurant reservations, hiring babysitters, car rental, tours, transportation • Responding to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction

  • Front desk receptionnist

    Hôtel & Spa Jules César Arles - MGallery by Sofitel - Arles, France

    Front Office reception
    June 2017 - October 2017 · 5 months

    • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. • Verify/adjust billing for guests. • Coordinate with Housekeeping to track room status and guest concerns. • Answer, record, and process all guest calls, requests, questions, or concerns.

  • Porter / groom / valet

    Edmond de Rotschild - Domaine du Mont D'Arbois 5* - Megève, France

    Rooms division
    December 2016 - April 2017 · 5 months

    • Provide quick and efficient service to all guests, assisting with their luggage and vehicles while welcoming guests into the hotel. • Escort guests to the room and show all facilities • Deliver messages and packages and mail to guests. • Perform pick-ups and drop-offs as scheduled with hotel shuttle

  • Front desk receptionnist

    Sofitel Golfe d'Ajaccio Thalassa sea & spa - Ajaccio, France

    Front Office reception
    October 2015 - December 2016 · 1 year and 3 months

    • Maximises revenue by receiving room reservations ( Reservation Agent during 2 weeks) • Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. • Resolve guest problems and complaints. • Sell Accorhotel loyalty Program to guests.

Education

  • Bachelor's degree in hospitality management

    Université avignon et des pays du vaucluse - Avignon, France

    September 2016 - September 2017

  • two-year technical university degree in computer science specialized in digital imaging

    IUT aix-marseille - Arles, France

    September 2012 - September 2014

Languages

  • French
    Native or fluent
    100%
  • English
    Professional working
    60%
  • German
    Limited working
    40%

Skills

  • Enthusiastic and persistent
  • Fols
  • Front office reception
  • Really good communication skills
  • Team work spirit.
  • Use opera
Connections
Sandy Simonet
Human Ressources Assistant apprenticeship chez Sofitel Golfe d'Ajaccio Thalassa Sea & Spa
Soumya Labidi
Operatrice d'appel téléphonique chez Hotel El-Aurassi
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