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I am a last year student at American Hotel Academy from Brasov, in collaboration with Manchester Metropolitan Univeristy. I study International Hotel Business Management, developping hospitality skills and professionalism.
I participated in trainings and internships in different hotels, where I applied and developped my hospitality and customer oriented skills, knowledge and abilities.
I want to perform in this industry as a hotel receptionist, because it's a fast growing and diverse industry. I like working in customer satisfaction and enjoy interaction with new people and new cultures.
What sets me apart from other candidates is the fact that I maintain my high standards by setting and exceeding expectations of the guests when working and getting in touch with them.
Front Office Trainee
W Doha - Doha, QatarFront Office receptionApril 2018 - September 2018 · 6 months
Cross training at W Doha in the Welcome desk department: - Telephone operator (Whatever/ Whenever) - Concierge - Guest Relations Agent ( Insider) - Front desk agent
Radisson Blu - Bucharest, RomaniaF&B serviceMay 2017 - October 2017 · 6 months
Hostess at a beauty center
Unicat Beauty Center - Bucharest, RomaniaHostessFebruary 2016 - June 2016 · 5 months
I used to greet the guests, offering them business cards, making them feel comfortable, answering questions about the company, maintaining a proper image of the place.
American Hotel Academy Romania - Brașov, RomaniaOctober 2016 - Now
International Hotel Business Management University in collaboration with Manchester Metropolitan University- United Kingdom
College - Bucharest, RomaniaSeptember 2012 - June 2016
"Ion Creanga National College"- Intensive French Philology profile
EnglishNative or fluent100%
FrenchNative or fluent100%
- DELF B2
- Driving License
- ECDL Certification
- F&B micros
- Fidelio PMS
- GO CONCIERGE
- Ms word
- Opera PMS