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About me
A diligent, hard working, organised professional with a cheerful and friendly nature that works well in groups. I believe customer satisfaction should be the top priority in hospitality, and it could be achieved by delivering service quality norms through interaction with clients, prompt handling of guests requests, and complaint resolution.
Experience
1 year and 4 months
-
Food & Beverage Intern
Mansion on Forsyth Park, Autograph Collection - Savannah, GA, United States
F&B serviceJuly 2019 - January 2020 · 7 months -
Operations Trainee
White Sands - Dar es Salaam, Tanzania
AdministrationMarch 2018 - October 2018 · 9 months
Education
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Master of International Business in Hotel Management
Swiss Hotel Management School [ SEG ] - Montreux, Switzerland
November 2018 - May 2019The Master's journey took me through learning the theory and applying the practical domain of the essential building blocks within the world of hotel management. From Food & Beverage, Front Office and Rooms Division to Events & Banqueting, the multifaceted nature of the hospitality industry was covered.
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Bachelor of Business Administration
AISECT University - Bhopal, India
March 2015 - December 2017
Languages
1 language
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English
Native or fluent
Personal information
Nationalities
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Indian
Skills
7 skills
- Active listening
- Communication
- Customer-service
- Leadership
- Management Skills
- Problem solving
- Time management
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