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About me
TO
HRD MANAGER
Sub: Application for a suitable position in the field of Airline ticketing / Travel management
Dear Sir,
I am writing to present my credentials for a suitable position in the field of Airline Ticketing /Travel Management for which I am exceptionally well qualified.
I am having 11 years of working experience in ticketing field with Air travel enterprises India ltd Calicut, Akbar travels of India Pvt. Ltd Calicut, Al-Maha travel and tourism Doha-Qatar, Europe Travels Doha-Qatar, and Zak Travel and tours Calicut . Now I look forward to relocate and be part of a growing organization. If you take the time to review my enclosed Curriculum vitae I am confident that you will find my credentials interesting for the above stated position, which may be vacant in your organization now or in near future. I am a trained in Galileo and Amadeus .
I am sure of making substantial contribution towards the further growth of your organization and would be delighted to meet you to explore this opportunity further at your convenience. In closing, let me take this opportunity to express my sincere thanks for your valuable time and consideration in this important career opportunity. I would appreciate a personal interview at your convenience to further discuss in detail how my expertise would be of mutual benefit.
You can reach me at Mobile: +91-9526287242 / Email: psajith9961@gmail.com.
Looking forward to hear from you as soon as earlier as possible.
With Regards,
Sajith Punathil
Mob: +91-9526287242
Experience
17 years and 7 months
-
Supervisor
ZAK Travel & Tours - Kozhikode, India
ManagementMay 2017 - Now · 6 years and 11 monthsSupervise all front desk activity to optimize all guest interactions into potential sales outcome Ensure airline reservations and ticketing policies and procedures are correctly implemented Deliver customer service to exceed guest expectations and assign duties, responsibilities and staff roster. Provide coaching to ensure high quality service levels achieved and all policies and procedures correctly applied.
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Supervisor-Ticketing & Reservation
EUROPE TRAVELS - Al Wakrah, Qatar
ReservationsJune 2011 - March 2017 · 5 years and 10 monthsSupervise all front desk activity to optimize all guest / corporates interactions into potential sales outcome. Deliver customer service to exceed guest / corporates expectations. Assign duties, responsibilities and staff roster. Provide coaching to ensure high quality service levels achieved and all policies and procedures correctly applied.
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Senior Travel Consultant
Al-Maha travel &Tourism - Doha, Qatar
ConsultingNovember 2008 - May 2011 · 2 years and 7 monthsReserve seats and special service request for the clients using Galileo and Amadeus. Issuing VMPD & EMD. Making Refunds, Arrange Travel Insurance and Hotel Reservation. Effective interpersonal and communication skills. Ability to work in a busy/pressurized environment. Interest and ability to learn new technologies.
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Travel Consultant
Akbar Travels of India - Kozhikode, India
Travel Tour OperatorDecember 2006 - October 2008 · 1 year and 11 monthsManage the travel bookings using the GDS or online system Find the best possible option for each booking with regards to pricing and time. Advise travelers of the most reasonable option available to them. Investigate options of getting special deals with specific supplier for hotel accommodations, flights, car hire, etc.
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Front Office Trainee
Air travel Enterprises India ltd - Kozhikode, India
ReceptionSeptember 2006 - December 2006 · 4 monthsWorked as a Travel Consultant Trainee.
Education
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Calicut University
Board of higher secondery school kerala - Kozhikode, India
June 2002 - April 2006Bsc Mathematics.
Languages
5 languages
-
Malayalam
Native or fluent
-
English
Professional working
-
Hindi
Professional working
-
Tamil
Professional working
-
Arabic
Limited working
Personal information
Nationalities
-
Indian
Date of birth
January 14th 1985
Driving License
Yes
Skills
2 skills
- Customer services
- Ticketing and reservation
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