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I am having 10 years of working experience in ticketing field with Air travel enterprises India ltd Calicut, Akbar travels of India Pvt. Ltd Calicut, Al-Maha travel and tourism Doha-Qatar, Europe Travels Doha-Qatar. Now I look forward to relocate and be part of a growing organization. If you take the time to review my enclosed Curriculum vitae I am confident that you will find my credentials interesting for the above stated position, which may be vacant in your organization now or in near future. I am a trained in Galileo and Amadeus .
I am sure of making substantial contribution towards the further growth of your organization and would be delighted to meet you to explore this opportunity further at your convenience. In closing, let me take this opportunity to express my sincere thanks for your valuable time and consideration in this important career opportunity. I would appreciate a personal interview at your convenience to further discuss in detail how my expertise would be of mutual benefit.
Supervisor-Ticketing & Reservation
EUROPE TRAVELS - Al Wakrah, QatarReservationsJune 2011 - March 2017 · 5 years and 10 months
Supervise all front desk activity to optimize all guest / corporates interactions into potential sales outcome. Deliver customer service to exceed guest / corporates expectations. Assign duties, responsibilities and staff roster. Provide coaching to ensure high quality service levels achieved and all policies and procedures correctly applied.
Senior Travel Consultant
Al-Maha travel &Tourism - Doha, QatarReservationsNovember 2008 - May 2011 · 2 years and 7 months
Reserve seats and special service request for the clients using Galileo and Amadeus. Issuing VMPD & EMD. Making Refunds, Arrange Travel Insurance and Hotel Reservation. Effective interpersonal and communication skills. Ability to work in a busy/pressurized environment. Interest and ability to learn new technologies.
Akbar Travels of India - Kozhikode, IndiaReservationsDecember 2006 - October 2008 · 1 year and 11 months
Manage the travel bookings using the GDS or online system Find the best possible option for each booking with regards to pricing and time. Advise travelers of the most reasonable option available to them. Investigate options of getting special deals with specific supplier for hotel accommodations, flights, car hire, etc.
Front Office Trainee
Air travel Enterprises India ltd - Kozhikode, IndiaReservationsSeptember 2006 - December 2006 · 4 months
Worked as a Travel Consultant Trainee.
Board of higher secondery school kerala - Kozhikode, IndiaJune 2002 - April 2006
- Customer services
- Ticketing and reservation