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Experienced restaurant supervisor with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Excel, Customer Service, Hospitality Management, Hospitality Industry, and Microsoft Office. Strong operations professional graduated from west end high school.
5 years and 7 months
plumeria resort maldives - MaldivesF&B serviceSeptember 2016 - Now · 3 years and 5 months
Patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Communicate with customers to resolve complaints or ensure satisfaction.
Lakeshore - Dhaka, BangladeshF&B serviceFebruary 2015 - February 2016 · 1 year and 1 month
Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.Obtaining revenues, issuing receipts, accepting payments, returning the change
Watercress - Dhaka, BangladeshF&B serviceJanuary 2014 - January 2015 · 1 year and 1 month
• Take food and beverage orders to guests • Relay orders to kitchen staff and bartender • Enter order into POS and follow-up on food preparation • Ensure correct and quick delivery of orders • Anticipate guests’ needs • Prepare bill and deliver to patrons • Sanitize, reorganize, and uphold station during shift
NATIONAL HOTEL & TOURISM TRAINING INSTITUTE (NHTTI) - Dhaka, BangladeshAugust 2013 - January 2014
Date of birth
February 19th 1992
- Excellent leadership
- Excellent team player
- Guest handling
- Handle complain guest
- Heard working
- Honest, punctual,
- Positive can do attitude
- Resolving problems
- Work smart