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About me
Extensive experience of fourteen years in the areas of administration, Admission, registration, student affairs and finance in higher education, along with prior experience in the corporate sector. I have strong skills in the process of orientation and relationship management. I am also an effective team member who has worked in various administrative, event coordination accounting, and customer service positions.
Experience
18 years and 7 months
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Student Activities Coordinator
American University of Sharjah - Sharjah, United Arab Emirates
EventNovember 2014 - Now · 9 years and 5 months Support and coordinate all requirements, activities, events and programs of active student-sponsored clubs and organizations on campus Receive and review event applications and proposals for establishing new clubs/organizations and then forward them to management for approval and endorsement Provide administrative support and consultations for student clubs and organizations on issues of organizing events, establishing new groups, recognition, advising, programming, organizational problem solving and funding Coordinate closely with clubs/organizations for their event requirements and to finalize their plans for events; coach them to understand procedures related to event management and requirements for conducting such events Edit and prepare reports, correspondence and other written materials related to student activities and events Coordinate the preparation and dissemination of information to clubs/organizations and involved parties/ departments like Operations, PR (Safety and Security Offices) regarding events and programs like Orientation, Club Fair and Global Day Assist regularly in developing and improving the division’s administrative work and communication systems and assist clubs/organizations in developing their own administrative systems
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Administrator
Al Ghurair University - Dubai, United Arab Emirates
AdministrationJanuary 2007 - October 2014 · 7 years and 10 months Maintain student files and ensure confidentiality of information and prepare appropriate dispatch progress reports according to AGU guidelines. Coordinated with other departments for new program submission, accreditation processes, admissions and field Supervise annual review and prepare update for all undergraduate and graduate programs according to training policies and guidelines. Assist department to schedule students by assigning modalities and grading classifications, develop and implement beginning and end of term process. Advised students for course registration and played a major role in the smooth process of semester registrations Provided quick response to emails from students and staff as well as other universities and educational departments Gave extensive support to faculty members and teaching assistants Coordinated various activities for students and colleagues (activities: sports, seminars, training, stage shows, etc.) and actively participated in University Open Day and other events Prepared student re-evaluation, credit transfer and any official letters requested Assist departments to develop and execute all plans according to design and budget requirements. Handled day-to-day routine admin work, including answering/forwarding calls and scheduling/arranging meetings Coordinate with university departments to prepare update and provide access to university systems and evaluate all graduation process and lists.Prepare document grades, attendance and status changes. Supervise efficient working of assigned staff and maintain ideal working conditions according to workplace policies. Manage the scheduling and registration processes for AGU students ensuring accuracy and complete records.
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Customer Support Executive
EPPCO - Dubai, United Arab Emirates
Front Office receptionSeptember 2005 - December 2006 · 1 year and 4 months Directed and guided customers as well as employees so that needs were met sufficiently Managed the front office and reception, providing customer support & information to the various customer queries via email/fax/telephone Prepared daily reports for the Customer Support Manager Upgraded the quality of work at all levels as required and desired
Education
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bachelor Degree
Algeria University - Alger Centre, Algeria
September 2000 - July 2004Bachelor’s Degree in Business Administration – Finance
Languages
3 languages
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Arabic
Native or fluent
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English
Native or fluent
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French
Native or fluent
Personal information
Nationalities
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Algerian
Work Permits
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Algeria
Date of birth
September 10th 1981
Driving License
Yes
Skills
9 skills
- Budgeting
- Effective time management
- Event planning
- events coordinator
- Exellent computer skills
- Good team leader
- Great customer service
- Strong leadership
- team managment
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