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Experienced Medical Esthetician/ Massage Therapist with over 6 years combined experience in the spa industry as well as clinical settings.
My goals are to keep on learning and to keep on making people look and feel good and I love it!
Certified as a Medical Esthetician/ Skin Clinic Specialist and a Massage Therapist which I gained in the UK and Canada.
I have a passion for skin, anti-ageing and the body. My knowledge and training and where I gained my Certificates to become a Skin Specialist/ Laser Therapist, Certified in Chemical Peels and many other skin treatments are from Toronto, Canada from a renowned College.
My Swedish massage, Indian Head massage and Stone therapy are from the UK and approved and accredited by the Guild of Holistic Therapists and fully insurable. All of my Certificates are internationally recognized. I also practice Lymphatic drainage massage.
Seeing clients come back time and again, taking care of their individual needs, performing each treatment through love and dedication of what I do, by suggesting other treatments offered and how it would benefit them. Through client trust I end up with great client retention and customer loyalty.
Skin by Sally - Toronto, CanadaSpa & WellnessApril 2016 - October 2018 · 2 years and 7 months
Initiated and developed incorporation of massage therapy services and worked to enhance and expand a small new Medical Esthetics practice. Performed Laser hair removal, IPL, Performed customized facials to include the use of microdermabrasion (diamond and crystal). Performed Micro Needling incorporating the use of serums. Performed waxing services. Provided Massage Therapy services using the following modalities-Swedish, Hot stone and Indian head. Also provided body wraps and scrubs. Performed sales for products and treatments. Updated client charts. Performed client consultations and educated clients on healthy skin maintenance.
Medical Esthetician/ Massage Therapist
Puregress Med Spa - Toronto, CanadaSpa & WellnessFebruary 2014 - February 2016 · 2 years and 1 month
Specialized in face and body peels, micro dermabrasion, collagen facials, chemical peels, IPL and micro needling, hydra facials. Performed waxing services and laser hair removal. Provided a variety of therapeutic massage services and body treatments. Educated clients on post treatment care and skin health maintenance with and through the use of retail products and services. Highly experienced in Skin treatments with Medical Grade lasers such as IPL and YAG, also body contouring with the Vela Shape. Managed the Spa when owner was away, took client bookings, payments, performed client follow ups, updated client charts, managed sales of products and treatments.
Front Office Manager
Sherlase Clinic - Toronto, CanadaSpa & WellnessAugust 2006 - January 2014 · 7 years and 6 months
Managed switchboard multi phone line Entered all data into clinic database, maintained and updated all client records input change of address, phone number, work number, last visits and future visits Received/sorts incoming mail, faxes and other deliveries, sends outgoing mail/couriers Performed office support for clinics staff including typing, collating, filing, faxing, photocopying as required Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool. Maintains confidentiality with respect to client information/files Catalyst in creating a call log, allowing management and staff to track the route of their calls for statistical analysis Catalyst in securing and coordinating all daily office operations and clinic functions Established and implemented policies and procedures for staff, and ensuring that they were adhered to Supported staff when and where it was necessary; daily work load. reports, switchboard Served as executive assistant to the owner, handled a busy phone system, functioned as primary liaison to customers
Avola College - Toronto, CanadaJuly 2010 - August 2011
Laser hair removal, Photorejuvenation
Seneca College - Hospitality & TourismAugust 2008 - August 2010
Ontario Management Course
EnglishNative or fluent100%
- A good Team player
- Body contouring
- Body & Facial peels
- Customer Service Skils
- Customized Facials
- Hot stone massage
- Hydra Facial
- Indian Head Massage
- Laser Hair Removal
- Micro dermabrasion
- Skin tightening
- - Strong attention to detail
- Swedish Massage
- Verbal and written communication