Salman Rasheed

Salman Rasheed

Concierge/ Duty Manager at Jumeirah Messilah Beach Hotel & Spa
Lives in Kuwait City, Kuwait
over 6 months ago

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Results-oriented professional, offering more than ten years of experience in managing front office functions. Instrumental in training new hires, implementing best front-desk practices, and organising reports. Proven record in recognising and addressing problems with appropriate sense of urgency and mediation from onset to resolution. Adept in selecting and motivating staff members and mentoring teams to ensure optimal productivity. Exceptional communicator with superior interpersonal skills, to cultivate strong relationships with individuals at all levels. Proven expertise in:

• Hotel Operations
• Concierge Management
• Performance Evaluation
• Administrative Support
• Cost Estimation & Reduction
• Front Desk & Guest Relation Management
• Upselling & Cross-selling
• Customer Satisfaction
• Relationship Establishment
• Quality Control & Assurance
• Recruitment & Staffing
• Complex Problem Resolution

Experience

Education

  • Masters in Business Management

    Indian school of Business management - Bengaluru, India

    April 2013 - October 2016

    Specialized in Hotels Management and International Human Resource

  • Bachelors in Business Management

    Mysore University - Mysuru, India

    May 2006 - June 2011

    Specialized in Marketing Management

Languages

  • English
    Full professional
    80%
  • Hindi
    Professional working
    60%
  • Urdu
    Professional working
    60%
  • Kannada
    Professional working
    60%
  • Arabic
    Limited working
    40%

Skills

  • Concierge Services
  • Cost Cantrol
  • Guest Relations
  • Hotel Operations
  • Leadership skils
  • New Hotel Openings
  • Opera PMS
  • Receptionist
  • Team / People Management
  • Upselling skills
Connections
Raktim Dey
Duty Manager / Senior Butler at Kenilworth Hotels and Resorts
Abigail Okech
Bar Waitress at MAJESTIC HOTEL TOWER
Ravi Kumar
Waiter at Laval Restaurant and Lounge Muscat
View 24 connections
Following
Sofitel Dubai The Palm Resort & Spa
Dubai, United Arab Emirates
Other members
Mhamed AIT HBIK
Kuwait City, Kuwait
Bruno Felipe Tonin Cunha
Kuwait City, Kuwait
Mohamed Zaki
Kuwait Free Trade Zone, Kuwait
Mohammed Ismaeel
Dubai, United Arab Emirates
View 82836 members