Samantha Ciangherotti Enriquez

Samantha Ciangherotti Enriquez

F&B Manager at Avant Garde
Lives in Nimes, France

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About me

📌 F&B Manager with a warm and friendly demeanor; highly ambitious and motivated with a knack for multitasking.

📌 With 5+ years of professional experience implementing high-impact strategies to ensure guest satisfaction; adept in administrative tasks, training and inventory management.

📌 Team builder who is acutely attentive to employees’ and guests’ needs, skilled at conflict resolution and strategic thinking.

📌 Passionate about creating positive and innovative experiences for customers with the highest standard of quality.

📍 Contact me on:
📞 (+33) 06 1645 8055
📧 samc_enriquez@hotmail.com

Experience

6 years and 5 months

  • F&B Manager

    Avant Garde - Nimes, France

    F&B Management
    April 2020 - Now · 2 years and 6 months

    🔸 Supervises restaurant staff; resolves employees and guest conflicts in a professional courteous manner. 🔸 In charge of inventory and order of supplies; responsible for guest billing, staff recruitment and training. 🔸 Ensures guest satisfaction through attentive service and creates an innovative cocktail menu. 🔸️ Achieved with 4.5 stars the Traveller's Choice 2020 TripAdvisor recognition for the Top 10% restaurants in the world.

  • Polyvalent student

    Vatel International Business School - Hotel & Tourism Management - Nimes, France

    F&B service
    August 2017 - May 2020 · 2 years and 10 months

    30 practical application weeks throughout the theoretical semesters: 🔸️ Gastronomic Restaurant (Runner, Head Runner, Commis, Headwaitress, Barmaid) 🔸️ Banqueting (Commis, Headwaitress, Assistant Maître d'Hôtel) 🔸️ Housekeeping 🔸️ Brasserie (Runner, Commis, Headwaitress, Assistant Maître d'Hôtel, Barmaid) 🔸️ Room Service 🔸️ Brasserie Kitchen (Breakfast & Grill) 🔸️ Central Kitchen (Meat, Banquet & Traiteur) 🔸️ Pastry 🔸️ Self (Service) 🔸️ Boutique Vatel Gourmet (Sales & Waitress) 🔸️ Reception

  • Assistant Events Manager

    Esplanade Hotel Zagreb - Zagreb, Croatia

    Event
    February 2019 - June 2019 · 5 months

    🔸 Assisted manager in administrative tasks, trained interns and was in charge of inventory of supplies. 🔸 Prepared conference rooms and events; anticipated guests’ needs before and during service, giving special care to nonCroation speaking guests. 🔸 Ensures guest satisfaction and outside catering events.

  • Commis

    Pullman Marseille Provence Aeroport - Marignane, France

    F&B service
    April 2018 - August 2018 · 5 months

    🔸 Responsible for the preparation and stocking of the cold part. 🔸 Preparation and dressing of cocktails/buffets for seminars. 🔸 Respecting HACCP and FIFO procedures.

  • Relaciones Públicas

    Bulldog Café - Mexico City, Mexico

    Public Relations
    May 2017 - August 2017 · 4 months

    🔸 Booking reservations for clients and giving personalized follow-up. 🔸 Social media marketing and promotion.

  • Global Relations Manager

    Boutiquebed.com - Mexico City, Mexico

    Public Relations
    June 2015 - May 2016 · 1 year

    🔸 Developed recruitment and quality control procedures for partner hotels. 🔸 Managed partnership deals, group reservations and event logistics. 🔸 Implemented team-building strategies, recruiting and training of staff; resolves employees, partners and guest conflicts.

Education

  • Wedding Planner

    New Skills Academy - London, United Kingdom

  • Bartender Certification

    European Bartending School - Nimes, France

    May 2020 - May 2020

  • Bachelor's Degree | Hospitality & Tourism Management

    Vatel International Business School - Nimes, France

    September 2017 - April 2020

  • Certification

    TOEFL - Mexico City, Mexico

    May 2016 - May 2018

  • Certification

    AMCO English Proficency - Mexico City, Mexico

    June 2012 - June 2012

Languages

3 languages

  • English

    Native or fluent

  • Spanish

    Native or fluent

  • French

    Full professional

Personal information

Nationalities

  • Mexican

Work Permits

  • France

  • Mexico

Date of birth

April 01st 1996

Skills

9 skills

  • Communications
  • Creative problem solver
  • Event Organization
  • Leadership skils
  • Negotiation skills
  • Office package
  • Public relation
  • Resourceful
  • Team work
Connections
JINYANG ZHAO
Housekeeping Trainee at SHANGRI-LA WEST SHANGHAI
Desi Sadargues
Alternance at Vatel Nimes (France)
Giovanni Tonazzi
Receptionist at Manoirs des Portes de Deauville
View 30 connections
Following
Parc Astérix
Plailly, France
Other members
Marie Cailly
Nice, France
Victor Kuhn
Nimes, France
Clara Decap
Nîmes, France
Juyeong Son
Nimes, France
View 331508 members
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