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About me
A globe-trotting hospitality enthusiast with 6 years of working and internship hospitality experiences.
LIVE with PASSION for revenue management has started in the early days of my education. The journey from a front-line colleague to a revenue management practitioner has intrigued me how all hotel processes and commercial decisions interlink through revenue management.
Experience
10 years and 9 months
-
Assistant Revenue Manager (Cluster)
Shangri-La Rasa Sayang Resort and Spa and Golden Sands Resort - Batu Feringghi, Malaysia
Revenue ManagementJuly 2017 - Now · 6 years and 9 months -
Duty Manager
Golden Sands Resorts by Shangri-La - Batu Feringghi, Malaysia
ReceptionMarch 2016 - June 2017 · 1 year and 4 months -
Food and Beverage Associate
Hare and Tortoise London - London, United Kingdom
F&B ManagementOctober 2014 - July 2015 · 10 months -
Food and Beverage Associate
Marriott London Twickenham - Twickenham, United Kingdom
F&B ManagementMay 2014 - August 2014 · 4 months -
Guest Service Agent
Marriott Orlando World Center Marriott - Orlando, FL, United States
Guest RelationsMarch 2013 - January 2014 · 1 year -
Housekeeping Trainee
Hotel Suisse Geneva - Geneva, Switzerland
HousekeepingJanuary 2012 - July 2012 · 7 months
Education
-
BA(Hons) in Hospitality Management
London Geller College of Hospitality and Tourism - UWL - London, United Kingdom
September 2012 - July 2015 -
Swiss Certificate in Hotel and Restaurant Operations with French Language
César Ritz Colleges Switzerland [ SEG ] - Switzerland
April 2011 - July 2012
Languages
4 languages
-
English
Native or fluent
-
Malay
Native or fluent
-
Chinese
Professional working
-
French
Limited working
Personal information
Nationalities
-
Malaysian
Date of birth
February 27th 1992
Skills
8 skills
- Budgeting & Forecasting
- Ezyield
- Ideas
- Inventory control
- Night Auditor
- Revenue Analysis
- Revenue Forecasting
- Revenue Management
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