Samir Gurbanov

Samir Gurbanov

Guest Service Shift Leader at Beach Rotana Abu Dhabi Hotel & Towers
Lives in United Arab Emirates
over 6 months ago

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A multilingual and sales minded quick learner

Experience

  • Guest Service Team Leader

    Rotana Hotel Management Corporation PJSC - Abu Dhabi, United Arab Emirates

    Other
    October 2016 - Now

    ▪ Being a key person responsible for German, Russian and Turkish speaking clients; ▪ Cooperating constantly with travel agencies from Germany, Austria, Russia etc.; ▪ Committing to hotel's revenue by successful upselling; ▪ Assuming leadership in the absence of Guest Service/Front Desk manager; ▪ Identifying and resolving clients' problems efficiently; ▪ Supervising all Guest Service / Front- & Bell Desk employees to ensure all policies and standards are followed.

  • Guest Service Shift Leader

    Beach Rotana Abu Dhabi Hotel & Towers - Abu Dhabi, United Arab Emirates

    Front Office reception
    March 2016 - Now

  • Guest Relations Officer

    Coral Strand Hotel Seychelles - Seychalles, France

    Front Office reception
    February 2016 - September 2016

  • Front Desk Agent

    JW Marriott Absheron Baku - Baku, Azerbaijan

    Front Office reception
    July 2014 - September 2015

Languages

  • Russian
    Native or fluent
    100%
  • Azerbaijani
    Native or fluent
    100%
  • German
    Professional working
    60%
  • English
    Professional working
    60%
  • Turkish
    Professional working
    60%
  • French
    Notions
    20%
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