Samthosh Poulose

Samthosh Poulose

supervisor at Four Points by Sheraton Dubai
Lives in Dubai, United Arab Emirates
over 6 months ago

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It’s a privilege to be a part of any prestigious and competent company with regards to career development. Please expect this letter as an expression of my genuine interest in pursuing a career at Four Points by Sheraton Hotel. I will produce an energizing and motivate environment to my team.

My current position is a Supervisor at Four Points by Sheraton Hotel, Sheikh Zayed Road- Dubai. As you will see from my resume, I have more than 15 years of experience in the hospitality & Customer Service Industry. I do believe that my qualifications will match your requirement for me to be a member of your great team.

As a team member of your Organization, I do can provide

 Efficiency, Reliability, Accuracy with my work
 Maturity, Honesty, Ability to take up Challenges as Opportunity.
 Knowledge of work environment, system and company policies.
 Ability to develop and motivate a Team

I hereby assure that above information given by me a true and correct and I do welcome new challenges and opportunities that I can serve in your establishment.

Your faithfully



Responsible for proper operation of physical Plant & engineering facilities of entire hotel.
 Reporting directly to the Director of Engineer.
 Works closely with the Director of Engineer to carry out responsibilities in accordance with established Maintenance program and operations schedule.
 Make sure that all HVAC, Water treatment and Firefighting equipment’s function throughout the Hotel.
 To prepare monthly HLP reports
 Uploading and updating Dubai Municipality site
 Managing, updating, monitoring Marriott / Starwood software such as Transcendent, MESH, GXP, OASYS, Adaco, Hits, Hotel Optimizer, etc….
 To maintain accurate operating logs according to established policies and procedures.
 To distribute the assigned duties to the team to maintain correct and smooth operation.
 To perform all necessary repairs and ensure maximum utilization and minimum break down of assigned equipment.
 To investigate the reason in case of equipment breakdown or failure and to take corrective action.
 To prepare monthly production and consumption report.
 To train subordinates in their respective assigned jobs.
 To monitor spare parts and supplies required.
 To ensure all safety rules and regulations are adhered to by assigned personnel.
 Conduct Engineering Staff meetings and Trainings.
 Project Coordination with contractors and consultants
 Planning and Scheduling for Maintenance of the Equipment’s, Rooms, Public areas, and Hotel general property.
 Follow up Audit points and cross check Water Treatment risk review points


  • supervisor

    Four Points by Sheraton Dubai - Dubai, United Arab Emirates

    Engineering & Maintenance
    February 2008 - Now · 10 years and 12 months

    (1) Working as a Supervisor & pre-opening team member at Four Points by Sheraton Hotel, From Feb 2008 to till date  Have work experience in Chillers operation, with Cooling Tower, Primary, Secondary & Condenser water pumps.  Have experience regarding Water Treatment for All Building water featurs and Legionella Prevention .Follow up Chemical Treatment for Chilled water, Cooling Tower water, Portable water, Swimming pool, Softener and Filter.  Follow up Water Treatment as per Dubai municipality and Starwood /Marriott guidelines.  Have expeience with Marriott / Starwood software’s like OASYS, MESH, Transcendent, GXP, Adaco, Hotel Optimizer and Hits  Handling Guest room and Public area complaints (A/C, Electrical, Electronics, IT related and Kitchen equipment complaints.)  Maintenance of Air Handling Units, Cooling Tower, FCU and Calorifire.  Operating HVAC system through BMS. Have experience in BMS operation, Outstation checking and PcM bus.  Work experience of Room inspection, Unit inspection as per drawing. Inspection of fresh air & exhaust duct connection, Kitchen hood maintenance  Making checklists, work order, HLP Reports, SOP, etc.……

  • Air conditioning technician

    JOHNSON CONTROLS - Bengaluru, India

    Engineering & Maintenance
    April 2007 - February 2008 · 11 months

    (2) I have worked as an Air conditioning technician at IBM INDIA PVT LTD Bangalore India, under JOHNSON CONTROLS organization. From April 2007 to February 2008  Maintenance of Plant room, AHU’s and Fan Coil Units.

  • A/C Technician

    Apollo Power System - Bengaluru, India

    Engineering & Maintenance
    August 2006 - April 2007 · 9 months

    (3) I have worked as an A/C Technician at L & T Cyber Park Bangalore India, under Apollo Power System organization.  Maintained & Operated Central Air-conditioning plant & PAC units

  • Service In charge

    Srikrishna Dairy Pvt. Ltd. - Udupi, India

    Engineering & Maintenance
    May 2001 - August 2006 · 5 years and 4 months

    Worked with Srikrishna Dairy Pvt. Ltd. Udupi, India An ISO 9001: 2000 Company. As a Service In charge from May 2001 to August 2006.  Maintenance & Operation of Ammonia plant & Ice cream plant.  Maintenance of Cold storage.  Maintenance of all type refrigeration equipments like Refrigerator, Deep Freezer and Ice maker.

  • Refrigeration Technician

    M/S Kunal International - Bengaluru, India

    Engineering & Maintenance
    May 1999 - April 2001 · 1 year and 12 months

    (5) Worked as a Refrigeration Technician at M/S Kunal International Bangalore India. From May 1999 to April 2001.  Repairing and maintenance of Ice cream machines, Thick shake machine, Window A/C, Split A/C etc.


  • Air conditioning & Refrigeration

    KERALA TECHNICAL INSTITUTE - Irinjalakuda, India

    May 1997 - March 1999

    Certificated by Indian Technical Education Society - 1st class

  • Pre Degree

    christ college - Irinjalakuda, India

    May 1995 - April 1997


  • English
    Professional working
  • Hindi
    Professional working
  • Urdu
    Professional working
  • Malayalam
    Professional working
  • Kannada
    Professional working
  • Tamil
    Professional working


  • first aider & cpr training completed
  • Full driving license
  • I have successfully completed Fire Fighting & Safe
  • Service cultural training Programme
  • water treatment
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