Samuel Safwat

Samuel Safwat

F&B Supervisor at Sofitel Dubai downtown
Lives in Dubai, United Arab Emirates

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About me

Seeking for a challenging Management Position at International Chain for Hotels and Resorts where my interpersonal skills and my experience can be applied and further developed. That will allow me to utilize my managerial, organizational, and leadership skills and to be able to deliver to the bottom-line. To constantly upgrade my knowledge and skills and make a difference in whatever I do.

Experience

6 years and 10 months

  • F&B Supervisor

    Sofitel Dubai downtown - Dubai, United Arab Emirates

    F&B service
    May 2015 - Now · 4 years and 1 month

    • To provide a courteous, professional, efficient and flexible service at all times, following the Hotel Standards of Performance. • To supervise, assist and train waiters, bartenders and hostesses in carrying out the daily duties and activities of the outlet.

  • order taker in room dining

    The Oberoi Dubai - Dubai, United Arab Emirates

    F&B service
    May 2014 - May 2015 · 1 year and 1 month

     Accurately take Guest orders by means of Phone, ensure that Guest name, Room number, time of Guest order and Delivery timings are clearly registered. Follow established phone courtesy standards and actively sell food and beverage using up-selling techniques. Receive guest restaurant reservations and requests for “Private Dining Room” according to established hotel standards.  Have full knowledge of all menu items, garnishes, contents and preparation methods  Assists Room Service Server in preparing trays and carts.  Responsible for issued banks, payments, change and accuracy of closed checks. Conduct shift end reports and forward them to the accounting department  In absence of supervisor take the responsibility for shift in charge.  Train new-Hires in service standards, menu items, up selling

  • Bartender

    Hôtel Royal Savoy Lausanne - Sharm El-Sheikh, Egypt

    F&B service
    August 2012 - May 2014 · 1 year and 10 months

    Mixing and serving alcoholic beverages to customers.  Creating beverage lists, menus and drink promotions.  Following all safety and sanitation policies when handling food and beverages.  Upselling food and beverages to guests.  Preparing cocktails and other drinks.  Maintaining appropriate stock levels for the bar.  Taking money from customers and process all card payments.  Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.  Communicating with guests and making them feel appreciated.  Maintaining the cleanliness of the bar area, as well as bar glasses and utensils

Education

  • Bachelor

    University - Cairo, Egypt

    September 2007 - July 2011

    Hotel and tourism

Languages

4 languages

  • Arabic

    Native or fluent

  • English

    Full professional

  • Russian

    Limited working

  • Chinese

    Limited working

Skills

9 skills

  • Certified PIC
  • Excel
  • Fire Safety
  • First Aid/CPR
  • Food Safety
  • Micros and FMC
  • MS PowerPoint
  • Opera
  • Word
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Mathieu Lombard
Adjoint Directeur des Opérations chez SomnOO
Krisantus Sutrisno
People and Culture Officer at Four Seasons Hotels and Resorts
View 4 connections
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