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08 years of IT & Telecommunication infrastructure experience in IT & Hospitality Industry in maintaining highest IT standards, preparing and advising on technology
budget, project implementation, staff management, vendor relationship, supporting and troubleshooting
diverse Property Management Systems (PMS), network administration, POS terminals,
EPABX and host of Windows & proprietary OS.
Extensive knowledge of: Microsoft Windows Server 2003, 2008, Microsoft Office 2007 and
2010, 2013 wired and wireless networking skills, desktop and server hardware and antivirus and remote
support products & servers and computer peripherals & interfaces.
small to medium-sized applications, acquired proficiency in maintaining mission-critical servers &
processes, anti-virus & security policies, telecom & technology operations, office equipment’s,
documentation, providing training, etc. and fully conversant with hotel operations.
8 years and 6 months
HUlhule Island Hotel - Malé, MaldivesITMay 2017 - June 2019 · 2 years and 2 months
JOB SUMMARY:- Supports the property’s technology Information Resources objectives. Supports all technology Planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and Property staff. Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to program, write software, Set up functions, enter data, or process information. Assists in the acquisition and maintenance of property based systems. Assists in analysing information, identifying current and potential problems and proposing solutions. Maintains, inspects and repairs equipment. Assists in monitoring computer and network operations at the property, backup/recovery functions are Performed on scheduled basis and administration functions for hardware, operating and application Systems are maintained and completed on consistent basis. Assists in managing IR activities to ensure the property infrastructure and applications systems are Functional at all times. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Assists in the introduction of new applications, providing user tips, alerting users of system problems and informing staff of progress or status. Consults on specific application issues or hardware/software problems. Managing Projects and Policies Monitors processes and evaluates information according to SOP and LSOP requirements. Monitors compliance with IR policies and standards protecting company hardware, software and other Resources at the property. Maintaining Information Systems and Technology Goals Assists in the assessment of needs and monitoring compliance with brand specific standards. Aids in the reporting of problems and takes steps to track and solve problems, with the system user Being informed of situation at all times. Assists in asset management. Aids in on-site monitoring of projects. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to work issues. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution.
Radisson BLU Plaza Delhi, Mahipalpur &Radisson BlU Kaushambi Delhi NCR - Delhi, IndiaITMarch 2012 - May 2017 · 5 years and 4 months
Job Summary:- Troubleshoot and repair technical problems or issues related to computer hardware and peripheral Equipment. Respond to program error messages by finding and correcting problems or terminating The program. Provide technical guidance and recommendations to resolve business problems. Refer Major hardware/software problems or defective products to vendors or technicians for service. Enter Commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate And operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g. Printers, scanners) and website technical architecture related to hardware and telecommunication Connectivity. Supporting and assisting the IT Operations Regional Team in Mainz, ensuring the highest levels of service are provided to guests and team members. Supporting the Director of IT and General Manager as and when required, to ensure the Hotel is technologically advanced and efficient with all matters relating to hospitality IT. Taking ownership for the efficient operation and maintenance of all computer systems and data communications activities in the hotel. In general, taking control of SW and HW used by the hotel (Maintaining PCs, printers, telephones and credit card terminals, among others). Assist in the preparation of any ad-hoc analysis, reports or services as requested by Corporate Office or the Senior Hotel Management. Answer users IT related enquiries and provide assistance when necessary. Having a thorough understanding of server and overall network maintenance. Assist for purchases of hardware and software. Ensure all local procedures and reporting comply with all Policies and Procedures and assist internal and external audit personnel in validating compliance.
Tata Comunications LTD - Delhi, IndiaITDecember 2011 - August 2012 · 9 months
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards. Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. Undertake data network fault investigations in local and wide area environments using information from multiple sources. Design and implement new solutions and improve resilience of the current environment. Configure routing and switching equipment services and firewalls.
Airlink Wireless System's LTD - Delhi, IndiaITJanuary 2011 - December 2011 · 1 year
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards. Design and implement new solutions and improve resilience of the current environment. Support and administer firewall environments in line with IT security policy. Upgrade data network equipment to the latest stable firmware releases. Undertake capacity management and audit of IP addressing and hosted devices.
Govt Polytechnic College - Palwal, IndiaAugust 2007 - August 2010
I.T.I. - Hisar, IndiaAugust 2003 - August 2005
Native or fluent
Native or fluent
Date of birth
April 15th 1987
- Audiovisual Equipment
- Computer hardware
- DVR & NVR
- Magic INfo
- Microsoft Exchange Server
- Network & System Admin
- Sun System
- Windows 7, 8, 10
- Windows Server