Sandra Ioana Sirbu

Sandra Ioana Sirbu

Senior Receptionist at Firmdale Hotels
Lives in London, United Kingdom

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About me

I am a passionate, determined, motivated and ambitious person, who loves meeting new people, socializing and connecting with various cultures, while improving my communication and networking skills.
I have discovered my passion for hospitality at the age of 11 and ever since then I have decided to pursue a career in the industry. I am a travel enthusiast, I love adventures, taking risks, being challenged and interacting with guests in order to exceed their expectations and make them want to return.
I have strong customer service and communication skills, I am always eager to build rapport with the guests, find out their preferences, plans, likes/dislikes, in order to create unforgettable memories and make everyone smile with my positive and outgoing personality.

Experience

5 years and 1 month

  • Senior Receptionist

    Firmdale Hotels - London, United Kingdom

    Front Office reception
    July 2017 - Now · 2 years and 7 months

  • Conference and Banqueting Assistant

    Macdonald Randolph Hotel - Oxford, United Kingdom

    Catering
    February 2016 - June 2017 · 1 year and 5 months

  • Front of House Receptionist

    Stoke Park Country Club, Spa and Hotel - Slough, United Kingdom

    Front Office reception
    May 2014 - May 2015 · 1 year and 1 month

Education

  • Bachelor

    Oxford Brookes University - (Bsc) International Hospitality Management - Oxford, United Kingdom

    September 2013 - June 2017

Languages

6 languages

  • English

    Native or fluent

  • Romanian

    Native or fluent

  • Spanish

    Native or fluent

  • German

    Professional working

  • Italian

    Limited working

  • Portuguese

    Limited working

Personal information

Nationalities

  • Romanian

Date of birth

January 19th 1994

Skills

27 skills

  • Able to multi-task
  • Can handle high pressure
  • Creative and opened mind
  • Customer and guest care.
  • Efficient proactive
  • Energetic and flexible
  • Excellent language skills
  • Focused
  • Front Office supervisory
  • Good team leader
  • Great team player
  • Guest Relations
  • Hard work
  • Highly committed
  • Highly dedicated
  • Highly organized
  • Honest, punctual,
  • Love speaking to guests
  • Motivated and passionate
  • Reliable and responsible
  • Strong communicator
  • Strong customer service
  • Strong supervisory skills
  • Taking inititiave
  • Team motivation
  • Teamwork
  • Work efficiently
Connections
Mihai Lițoiu
Sales Account Executive at JW Marriott Bucharest Grand Hotel
RAJU SOOMANEY
FINANCIAL CONTROLLER at HOTEL AMBASSADOR
Rares Ciuverca
Sales&Marketing and Events Coordinator Trainee at Finca Cortesin 5*
View 9 connections
Following
The Berkeley
London, United Kingdom
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London, United Kingdom
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London, United Kingdom
Other members
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London, United Kingdom
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View 206228 members