Sandra Mila

Sandra Mila

Central reservations agent at Firmdale Hotels
Lives in London, United Kingdom
over 6 months ago

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I’m from Sweden where politeness, efficiency and grace are highly treasured and these traits are deeply infused in me. My passion is reaching goals and challenge myself, therefore I give my all in each and every momentum at my workplace.. As you can tell I am a competitive person and this shows clearly in results. It’s very important to me to have fun while working. My friends would most likely describe me as organized, humorous and kind.

Experience

  • Central reservations agent

    Firmdale Hotels - London, United Kingdom

    Front Office reception
    October 2016 - Now

    Working in central reservation with a team managing all reservations for 7 properties in cebtral London.

  • Food & beverage management trainee

    Firmdale Hotels - London, United Kingdom

    Management Trainee
    August 2015 - June 2016

    Completed the food & beverage management program covering restaurant, bar and events department.

  • Assistant spa manager

    Arken Hotel - Gothenburg, Sweden

    Spa & Wellness
    September 2013 - February 2014

    Wonderful hotel with a great management team! I learned a lot during this short period in how to manage a team in the wellness sector and about marketing/promoting this service.

  • Retail manager

    Specsavers - Gothenburg, Sweden

    Asset Management
    May 2011 - May 2013

    Recruited as team leader for the flagship store in Gothenburg. Further developed managerial skills both in administration, marketing and leadership.

  • Retail manager

    Specsavers - Mölndal, Sweden

    Asset Management
    August 2006 - April 2011

    Started to work in the reception, meeting and consulting customers. In Oct 2009 I recived a promotion to store/retail manager of the store, receiving further responsibilities such as keeping track of finances, business development and becoming team leader.

Education

Languages

  • Swedish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Danish
    Full professional
    80%
  • Spanish
    Notions
    20%
  • French
    Notions
    20%
  • Chinese
    Notions
    20%

Skills

  • Backoffice
  • Bookatable
  • Delfi
  • Event Sales
  • Frontoffice
  • MC Office
  • MyMicros
  • OpenTable
  • Opera
  • Reservation
  • Restaurant Management

Other

  • Other skills

    Other skills

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