Sandra Mila

Sandra Mila

Central reservations agent at Firmdale Hotels
Lives in London, United Kingdom
over 6 months ago

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I’m from Sweden where politeness, efficiency and grace are highly treasured and these traits are deeply infused in me. My passion is reaching goals and challenge myself, therefore I give my all in each and every momentum at my workplace.. As you can tell I am a competitive person and this shows clearly in results. It’s very important to me to have fun while working. My friends would most likely describe me as organized, humorous and kind.


  • Central reservations agent

    Firmdale Hotels - London, United Kingdom

    Front Office reception
    October 2016 - Now

    Working in central reservation with a team managing all reservations for 7 properties in cebtral London.

  • Food & beverage management trainee

    Firmdale Hotels - London, United Kingdom

    Management Trainee
    August 2015 - June 2016

    Completed the food & beverage management program covering restaurant, bar and events department.

  • Assistant spa manager

    Arken Hotel - Gothenburg, Sweden

    Spa & Wellness
    September 2013 - February 2014

    Wonderful hotel with a great management team! I learned a lot during this short period in how to manage a team in the wellness sector and about marketing/promoting this service.

  • Retail manager

    Specsavers - Gothenburg, Sweden

    Asset Management
    May 2011 - May 2013

    Recruited as team leader for the flagship store in Gothenburg. Further developed managerial skills both in administration, marketing and leadership.

  • Retail manager

    Specsavers - Mölndal, Sweden

    Asset Management
    August 2006 - April 2011

    Started to work in the reception, meeting and consulting customers. In Oct 2009 I recived a promotion to store/retail manager of the store, receiving further responsibilities such as keeping track of finances, business development and becoming team leader.



  • Swedish
    Native or fluent
  • English
    Full professional
  • Danish
    Full professional
  • Spanish
  • French
  • Chinese


  • Backoffice
  • Bookatable
  • Delfi
  • Event Sales
  • Frontoffice
  • MC Office
  • MyMicros
  • OpenTable
  • Opera
  • Reservation
  • Restaurant Management


  • Other skills

    Other skills

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