Sanjula Devat

Sanjula Devat

Patient Welfare Trainee at Clinique Darné
Lives in Quatre Bornes, Mauritius
over 6 months ago

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I have recently obtained my degree in Hospitality Management from the Swiss Hotel Management School. During my studies I have gained practical experience within the industry. I am looking for to further extent my professional experience in the hospitality industry, in an organization that encourages innovation and career development; utilizing my hospitality and customer-service skills in order to provide prompt and courteous service to guests.

Experience

  • Patient Welfare Trainee

    Clinique Darné - Floreal, Vacoas-Phoenix, Mauritius

    Customer Service
    July 2018 - Now · 7 months

  • Management Training

    Hilton Fort Lauderdale Beach Resort - Fort Lauderdale, FL, United States

    Rooms division
    March 2017 - March 2018 · 1 year and 2 months

    • Housekeeping – Maintaining the hotel’s guest rooms and responding promptly to guest request. Supervised and involved in the housekeepers’ daily tasks and running shifts; inspected guest rooms. • Front Office/ Night Audit/ Night Manager – Check in and check out guests, interact with guests to address basic questions; answer and direct incoming calls from inside and outside the hotel to the appropriate department for assistance; register requests for wake-up calls and follows through to ensure guests receive their wake-up calls at the requested time; master all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited; training of new receptionists; ensured that the service standards, policies and procedures are being met; ensured guests issues are properly handled and solved.

  • Internship

    Golf Hotel René Capt - Montreux, Switzerland

    Front Office reception
    February 2016 - June 2016 · 5 months

    Check in and check out guests, registering online reservations in the system and fulfilling guests' needs and wants, handling telephone calls, reservation booking, night audit and training of new receptionists.

  • Room Service Intern

    InterContinental Geneva Hotel - Montreux, Switzerland

    F&B service
    January 2014 - July 2014 · 7 months

    Restocking amenities in the rooms and minibar, customizing the amenities for the VIP guests; serving and deserving breakfast, lunch and dinner to guests that requested for room service.

Education

  • BA (Hons) in Hospitality Management

    SHMS Swiss Hotel Management School - Leysin, Switzerland

    September 2013 - January 2017

  • O Level and A Level

    Sodnac State Secondary School - Vacoas-Phoenix, Mauritius

    January 2006 - November 2012

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Notions
    20%

Skills

  • Amadeus
  • Microsoft Office
  • Micros POS
  • OnQ Hilton PMS
  • Opera PMS

Other

  • Related Activities

    2006-2013 – Member of the Conservatoire Frédéric Chopin (Instrument – Flute)
    2012-2013 – Member of the School Prefects in High School
    2014 – Class Representative (SHMS)

Connections
George Kariuki
Waiter at Millennium Resort Salalah
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
Kinga Simon
Sales and marketing at E-value
View 29 connections
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