SANTANU KUMAR BEHERA

SANTANU KUMAR BEHERA

Food and Beverage Supervisor at InterContinental Hotels Group®
Lives in Dubai Festival City, Dubai, United Arab Emirates

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About me

I am a young determined and enthusiastic multicultural Post graduate Hospitality Professional driven by my passion in Food & Beverage industry.
I was lucky enough to live in 3 different countries with 5 years of Food & Beverage experience which open my eyes to taste different cultures.
I was born to a life in hospitality. My passion is the creativity in gastronomy. Gastronomy means family, culture, traditions, excellence and authenticity to me. I reflect this passion through my excellent service skills.

Experience

4 years and 9 months

  • Food and Beverage Supervisor

    InterContinental Hotels Group® - Dubai Festival City, Dubai, United Arab Emirates

    F&B service
    March 2018 - Now · 2 years

    Working as a Food and Beverage SUPERVISOR for IN-ROOM DINING and also incharge for the POOL BAR my key responsibilities are: Manage the food and beverage service to consistently meet high standards as defined by the hotel and IHG brand standards. Effectively control the flow of customers and the interaction between the front and back-of-house throughout service. Ensure Team Members maximize all sales opportunities. Ensure Team Members consistently maintain brand standards and high levels of customer service. Handle all customer inquiries in an appropriate and professional manner. Accurately manage all transactions during service. Manage Team Member schedules, stock, and wastage levels.

  • Food and Beverage Supervisor

    Marriott International - Dubai, United Arab Emirates

    F&B service
    September 2017 - March 2018 · 7 months

    SUPERVISOR for the AllDay Dining Restaurant and also incharge for the ITALIAN RESTAURANT my key responsibilities are:   To conduct shift briefings to ensure hotel activities and operational requirements are known in the absence of the manager  To endeavour to resolve all complaints during shift and to log all complaints in log book for further follow up To supervise cash handling and banking procedures To prepare daily banking and cash flow reports To establish and instruct staff in cash security procedures To deal with irregular payments To supervise the maintenance of service equipment To monitor standards of guest facilities and services To control stock and monitor security procedures To assist with menu and wine list creation To supervise functions To supervise outlet service.

  • Food & Beverage Captain

    Sofitel Bahrain Thallasaa Sea & Spa - Manama, Bahrain

    F&B service
    March 2015 - May 2017 · 2 years and 4 months

Education

  • Post Graduation Diploma in Hotel management

    Westin College of Hotel Management - Westend Colony, Hyderabad, India

    June 2013 - January 2015

Languages

5 languages

  • English

    Native or fluent

  • Urdu

    Native or fluent

  • Hindi

    Native or fluent

  • Russian

    Notions

  • Spanish

    Notions

Personal information

Nationalities

  • Indian

Connections
Dusan Polic
General Manager working for Compass at Google Hong Kong and Shenzhen at Compass Group
Tamta Baramidze
waitress at Stars N Bars UAE
Andrea Follet
Lounge supervisor at Waldorf Astoria Dubai
View 11 connections
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