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Hospitality careerist with 25 years’ experience, specializing in set up and development of multi-unit operations management. Having worked in prime brands in international locations managing fine dining, coffee shops to QSR units with large teams of employees
Director Of Operations
Q Gourmet LLC - Sharjah, United Arab EmiratesManagementAugust 2016 - August 2017
Managed all operations Units and Central Kitchen - Created Yearly Budgets, Forecast, KPI Targets - Labor Costing Budget and Supplier Analysis – Cut COGS by 2.1 % - F&B Analysis, Reporting - Management and coordination of all departments – Strategy, Development and Implementation of new concepts financial study - Reduced labor cost by 5.2% and employee turnover by 11%.
Group General Manager
Gossip - Sharjah, United Arab EmiratesManagementMay 2014 - August 2016
Coordinated multi-unit operations of Central Kitchen and 6 units - Created and Implemented yearly budgets and forecasts - Expanded brands with feasibility study, construction and opening of new outlets and new school catering units. (Dubai, Sharjah, Abu Dhabi) - Introduced new catering deals along with Royal weddings increasing revenue by 23%- Prepared all brand SOP for franchise preparation - Initiated new products to increase revenue - Monitored staff of over 280 employees – Increased EBITDA by 7% streamlining operations.
Charter UniversityMay 2003 - May 2007
EnglishNative or fluent100%
GreekNative or fluent100%
- Corporate finance
- F&B service
- Financial Planning and Forecasting
- Fit out & Construction
- Level 3 food safety
- Menu development
- Multi-unit restaurant management
- Recruitment & Personnel training
- Team development