Join Hosco and view Santosh's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
About me
Over 7 years experience in the hospitality industry in Dubai including High end Wine Bar and Fine Dining Restaurant and Luxury Nigh Club.
I am enthusiastic to deliver the knowledge of exceptional guest service experience with in-depth knowledge of food and beverage and their pairing. I am a self motivated, charismatic, engaging and social person Passionate about learning new things and eye of details.
Consistently focus on sales targets with up selling, cross selling and proactive promotional strategies in order to meet the corporate goal.
Experience
6 years and 11 months
-
Senior Waiter/Promoter
Cavalli Club Dubai, Restaurant & Lounge - Dubai, United Arab Emirates
F&B serviceJanuary 2018 - June 2020 · 2 years and 6 months●Escort the VIP clients to the right allocation table/lounge according to reservation queries and minimum spends ●Made product recommendations to guest based on preference, food pairings and special promotions, Maximized the sales opportunity by employing strategies such as up-selling and cross selling. Sold ultra premium spirits and wine bottles and the large format champagnes like Magnum, 3 liter , 6 liter 15 liter. ●Pursued training opportunities to advance Food knowledge and refine understanding of Champagne, wine and liquor within the team to ensure better serving with current expertise and up selling technique ●Coached team members on food safety and sanitation processes, personalized service, live serving premium dishes and service recovery process. ●Ensured the Restaurant and Club tables set up according to business, understand the reservation queries and prepare the briefing note as opening shift ●Consistently provided professional, friendly and engaging service, create public relation with guests, build database, Secure the table reservation of regular guests and highlight the special note. ●Broadcast messages to the regular guest, social media marketing, update special offering, theme night and upcoming events.
-
Wine Waiter
Conrad Dubai - Dubai, United Arab Emirates
F&B serviceAugust 2013 - December 2017 · 4 years and 5 months●Precisely described restaurants concept, menu items of food and beverage and their ingredients and appropriately identified wine pairings, recommend wine with best pairing and up-selling of wines ●Efficiently managed the inventory of wine cellar of 2200 bottles 535 Labels of wine from different regions and labels, appropriate ordering the wine, maintaining the par level and avoid the wastage beverage variance ●Assisted Restaurant Manager for menu engineering and pricing, repricing old supply, reconstruct the ingredients of over 100 classic and Signature cocktails which helps to drop beverage cost from 20% to 18% ●Conducted wine tasting programme once a week, 8 different types of wine and up to 20 guest, participants can enjoy ultimate experience about the wine tasting ●Consistently provided professional, friendly and engaging service including service recovery ●Take and maintain inventories of all beverages including wine, liquor, champagne etc. Also properly store wine and champagne at the correct temperature and location
Education
-
Brilliant Multiple Campus
August 2009 - May 2013
Languages
3 languages
-
Nepali
Full professional
-
English
Full professional
-
Hindi
Full professional
Personal information
Nationalities
-
Nepalese
Skills
16 skills
- Bar service
- Communication skills
- Complaints Handling
- Customer servie
- Fine dining service
- French cuisine
- Guest satisfaction
- Interpersonal skills
- Italian cuisine
- Problem solving
- promoter
- Service recovery
- Standard Operating Procedures
- Suggestive Selling
- Upselling techniques
- Wine service
We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.
We’ve added the following information to your profile:
- Current location
- Profile summary
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
- Date of birth
- Driving License
- Phone Number
Take a moment to look at your supercharged profile!
We couldn’t update your profile using your CV.
We couldn’t update your profile. However, your CV has been saved.
There was an error uploading your CV.
Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.