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2 years and 3 months
Minor Hotel Group - Lisbon, PortugalReservationsOctober 2019 - Now · 4 months
Answer all incoming calls and emails in a friendly and efficient way and manage the reservation request via telephone and e-mail; Provide information about hotels and their services to the guest; B2C and Private
Pestana Hotel Group (Portugal) - Lisbon, PortugalF&B serviceSeptember 2018 - October 2019 · 1 year and 2 months
Guest Relations and Hostess at RIB Beef & Wine Restaurant - Coordination of individual or groups reservations; - Support the organization of big events and special occasions; - Social Media Management.
Pestana Hotel Group (Portugal) - Lisbon, PortugalSales & MarketingJanuary 2019 - July 2019 · 7 months
Commercial Trainee – Sales, Events and Groups Department - Events’ planning and preparation, including all stages of the process (from the first contact with the client until the closure of accounts); - Weekly preparation and presentation of BEO’s – Banquet Event Orders; - Organization and supervision of site inspection visits with customers or potential customers; - Social Media Management.
Raw Culture Bairro Alto - Boutique Hotel - Lisbon, PortugalFront Office receptionMarch 2018 - June 2018 · 5 months
Curricular internship, Lisbon – Portugal - Internship across multiple functions (front office, housekeeping and F&B) - Final grade: 19/20
Penha Longa Hotel SPA & Golf Resort - Sintra, PortugalF&B serviceMarch 2016 - July 2016 · 6 months
Waitress in the daily breakfast service; Extra waitress (when requested) in the hotel restaurants: Arola (Mediterranean restaurant) and Midori (Japanese restaurant); Ritz Carlton training (four days before starting the internship).
Universidade Andrés Bello - Santiago Metropolitan Region, ChileJuly 2017 - January 2018
Universidade Europeia - Hospitality and Tourism Management - Lisbon, PortugalOctober 2015 - July 2018
Native or fluent
Date of birth
April 04th 1997
- F&B micros
- Good comunication
- Good team work
- ONE AGENT
- Opera PMS
2 informations shared