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Sheraton - EuropeOtherJanuary 2013 - January 2013
offered a training position on the marketing and sales department but unable to proceed due to lack of time for visa application process
trainee- Sri Lanka Tailor Made
Jetwing - EuropeOtherJanuary 2013 - March 2013
Responsibilities: 1. corresponding and communicating with clients from around the world (due to online application of business) 2. prepare customized tailor-made itineraries for clients 3. costing and prepare quotes for each client depending on their tailor-made package 4. confirm tours, preparing tours from the time of the arrival of the client until the departure to ensure satisfaction 5. Conduct competitor analysis 6. Social media marketing 7. Social bookmarking and small scale web designing 8. Dealing with a large number of hotels
Hilton Hotel PJ - EuropeOtherApril 2009 - July 2009
Department: Housekeeping, food and beverage, sales and marketing Responsibilities: 1. Handling over 21 rooms per day 2. Working closely with other workers in sub departments of housekeeping such as laundry, florist 3. Documenting of housekeeping items such as shampoo, towels, etc. for bookkeeping purposes 4. Room service 5. Developing customer relations through sales and marketing 6. Filing of customer /guests documentations to understand demand markets 7. Learning of associated hotels of Hilton worldwide 8. Preparing documents for daily meetings 9. Working closely with other trainees in order to widen knowledge
Mandarin Oriental Kuala Lumpur - EuropeOtherJanuary 2008 - January 2008
Events & Convention
MSc tourism marketing
University of Surrey, School of Hospitality and Tourism Management - England, United KingdomSeptember 2014 - September 2015