Sarvesh Mehrotra

Sarvesh Mehrotra

Housekeeping Supervisor at JW Marriott Indianapolis
Lives in Indianapolis, IN, United States
over 6 months ago

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About me

A reliable, organised and open-minded hospitality professional; graduated from IMI International Management Institute, Switzerland and Manchester Metropolitan University (UK) with a First-Class Honours Degree in International Hotel and Events Management.
An excellent team player with a proven track record in leadership; having over a year’s experience in renowned 5-star hotels at the supervisory level from two continents, constantly thriving to go above and beyond guests’ expectations.
Currently, interning at The JW Marriott Indianapolis; a 5-star and 4 Diamond hotel with 1,005 rooms as Housekeeping Supervisor.


3 years and 8 months

  • Housekeeping Supervisor

    JW Marriott Indianapolis - Indianapolis, IN, United States

    March 2018 - March 2019 · 1 year and 2 months

    - Inspect guestrooms on a daily basis and supervise the day-to day operation of the department to ensure standards are followed. - Maintain and conduct monthly inventory and contact suppliers to purchase housekeeping supplies. - Approve supply requisitions such as guest supplies, uniforms and other supplies and ensure proper par levels. - Attend staff meeting, labour and wage meetings and conduct pre-shift meetings. - Create weekly schedules for room attendants, public space attendants and housemen to best meet and keep up with the productivity and labour budget. - Check and approve time cards for housekeeping and laundry associates to coordinate payroll. - Monitor daily productivity and labour effectiveness of the department and prepare reports.

  • Assistant Librarian

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    Administration & General
    September 2017 - February 2018 · 6 months

  • Housekeeping Coordinator

    The Chedi Andermatt - Andermatt, Switzerland

    February 2017 - July 2017 · 6 months

    - Introduced and developed various official documents such as SOP’s, checklists and forms. - Implemented and created employee training presentations in accordance with LQA standards. - Provide support in maintaining monthly housekeeping inventory for Purchasing Department and administer Lost and Found records. - Assist in ensuring smooth running of the housekeeping department.

  • Food & Beverage Supervisor

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    F&B other
    September 2016 - February 2017 · 6 months

    - Responsible for supervising operations of school restaurant. - Assist in the training and development of F&B service team. - Responsible for complying with health and safety regulations in all F&B public and service areas.

  • Intern

    The Cove Rotana Resort - Ras Al-Khaimah, United Arab Emirates

    Human Resources
    June 2016 - July 2016 · 2 months

    - Prepare training materials and conduct hotel tour for new colleagues. - Assist in making monthly reports for Finance and Executive Office. - Develop and maintain hotel’s staff development library and co-ordinated acquisitions.

  • Coordinator and Supervisor

    The Cove Rotana Resort - Ras Al-Khaimah, United Arab Emirates

    February 2016 - May 2016 · 4 months

    -  Prepare Housekeeping Attendants job assignments. -  Inspect areas cleaned and check supplies in room are as per standard. -  Assist with inventory and ensure handling and maintenance of all housekeeping machines and equipment. - Handle all issues related to Lost & Found, including: receiving, recording, storage, claiming and clearing. - Plan and order housekeeping supplies as per the forecasted occupancy. -  Prepare and submit monthly attendance reports to Finance Department for payroll.

  • Member of Student Representative Council

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    August 2015 - February 2018 · 2 years and 7 months

    - Serve as liaison in bringing any issues/suggestions/feedback to the administration at meetings. - Suggest, develop and implement solutions to problems related to campus life. - Collaborate with students to coordinate events to enhance student experience.


  • International Hotel and Events Management

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    August 2015 - February 2018

    Awarded First-Class Honours, Best Dissertation by a Degree student, Best Overall BA student and Tom Maher Award – for securing highest academic average mark and demonstrating professional attitude Dual Degree: Validated by Manchester Metropolitan University, UK. Thesis topic- The effects of Employee Motivation on Work Performance in Swiss Luxury Hotels and Resorts- a case of The Chedi Andermatt, Switzerland. Year 1: Hotel Facilities and Operations, Restaurant Management and Control, Marketing and Consumer Behaviour, Hospitality Accounting I, Food Production, Food Service Concepts, The Business of Tourism, Personal Professional Development I Year 2: International Hotel Operations Management, Human Resources Management, Personal Professional Development II, Enterprise Development Project, Financial Decision Making for Hospitality Professionals , Events Operations Management, Food Costing, Purchasing and Merchandising, Hospitality Services Marketing. Year 3: Hospitality Leadership and Innovation, Events Management, International Marketing Management, Applied Research in the Hospitality, Tourism and Events Industry, Personal Professional Development III and Dissertation/Thesis

  • International Hotel and Events Management

    The Hollings Faculty at the Manchester Metropolitan University - Manchester, United Kingdom

    August 2015 - February 2018

  • All India Senior School Certificate

    Indian Language School - Lagos, Nigeria

    March 2003 - May 2015

    Head of High School's Core Committee: Review & Analysis Wing (RAW), Member of Sports Committee


3 languages

  • Hindi

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working


8 skills

  • Backoffice
  • Housekeeping operations
  • Housekeeping supervisor
  • Micros
  • Microsoft office 365
  • Stong team work
  • Strong supervisory skills

Additional Information

6 informations shared

  • Best of the Best Award Nominee and Winner

    Award from JW Marriott for displaying outstanding teamwork and service.

  • Events Team at IMI International Management Institute, Switzerland

    IMI Graduation and 25th Anniversary Party
    - Plan food and beverage for more than 300 guests.
    - Delegate chefs and plan entertainment for guests.
    - Provide guests with marketing materials.

  • Exhibitor (Assistant) at FPP Edu Expo, Dubai, United Arab Emirates 2016

    Represented IMI International Management Institute, Switzerland.
    Assisted (Ms. Greta Musu- Director of Business Development at IMI) with the set-up of booth and provided information to the potential future students regarding the courses offered by IMI International Management Institute, Switzerland.
    Hosted in Shangri-La, Dubai.

  • Student Volunteer at World Tourism Forum, Lucerne 2017

    - Liaise with shuttle services and answer questions regarding guest transport.
    - Oversee and instruct guests on how to use Birdly®, a virtual reality robotics technology where guest could experience flying.
    - Assist at the printer stations and media help desks.
    - Provide on sight support to all guests and employees on the World Tourism Forum.

  • Volunteer at Swiss City Marathon Lucerne 2017


  • Keynote Speaker- 4th Annual Research Forum at IMI International Management Institute

    Presented my thesis to the university, which included BA, MBA students and Professors

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