Sarvesh Mehrotra

Sarvesh Mehrotra

Housekeeping Supervisor at JW Marriott Indianapolis
Lives in Indianapolis, IN, United States
over 6 months ago

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About me

A reliable, organised and open-minded hospitality professional; graduated from IMI International Management Institute, Switzerland and Manchester Metropolitan University (UK) with a First-Class Honours Degree in International Hotel and Events Management.
An excellent team player with a proven track record in leadership; having over a year’s experience in renowned 5-star hotels at the supervisory level from two continents, constantly thriving to go above and beyond guests’ expectations.
Currently, interning at The JW Marriott Indianapolis; a 5-star and 4 Diamond hotel with 1,005 rooms as Housekeeping Supervisor.

Experience

3 years and 8 months

  • Housekeeping Supervisor

    JW Marriott Indianapolis - Indianapolis, IN, United States

    Housekeeping
    March 2018 - March 2019 · 1 year and 2 months

    - Inspect guestrooms on a daily basis and supervise the day-to day operation of the department to ensure standards are followed. - Maintain and conduct monthly inventory and contact suppliers to purchase housekeeping supplies. - Approve supply requisitions such as guest supplies, uniforms and other supplies and ensure proper par levels. - Attend staff meeting, labour and wage meetings and conduct pre-shift meetings. - Create weekly schedules for room attendants, public space attendants and housemen to best meet and keep up with the productivity and labour budget. - Check and approve time cards for housekeeping and laundry associates to coordinate payroll. - Monitor daily productivity and labour effectiveness of the department and prepare reports.

  • Assistant Librarian

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    Administration & General
    September 2017 - February 2018 · 6 months

  • Housekeeping Coordinator

    The Chedi Andermatt - Andermatt, Switzerland

    Housekeeping
    February 2017 - July 2017 · 6 months

    - Introduced and developed various official documents such as SOP’s, checklists and forms. - Implemented and created employee training presentations in accordance with LQA standards. - Provide support in maintaining monthly housekeeping inventory for Purchasing Department and administer Lost and Found records. - Assist in ensuring smooth running of the housekeeping department.

  • Food & Beverage Supervisor

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    F&B other
    September 2016 - February 2017 · 6 months

    - Responsible for supervising operations of school restaurant. - Assist in the training and development of F&B service team. - Responsible for complying with health and safety regulations in all F&B public and service areas.

  • Intern

    The Cove Rotana Resort - Ras Al-Khaimah, United Arab Emirates

    Human Resources
    June 2016 - July 2016 · 2 months

    - Prepare training materials and conduct hotel tour for new colleagues. - Assist in making monthly reports for Finance and Executive Office. - Develop and maintain hotel’s staff development library and co-ordinated acquisitions.

  • Coordinator and Supervisor

    The Cove Rotana Resort - Ras Al-Khaimah, United Arab Emirates

    Housekeeping
    February 2016 - May 2016 · 4 months

    -  Prepare Housekeeping Attendants job assignments. -  Inspect areas cleaned and check supplies in room are as per standard. -  Assist with inventory and ensure handling and maintenance of all housekeeping machines and equipment. - Handle all issues related to Lost & Found, including: receiving, recording, storage, claiming and clearing. - Plan and order housekeeping supplies as per the forecasted occupancy. -  Prepare and submit monthly attendance reports to Finance Department for payroll.

  • Member of Student Representative Council

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    Other
    August 2015 - February 2018 · 2 years and 7 months

    - Serve as liaison in bringing any issues/suggestions/feedback to the administration at meetings. - Suggest, develop and implement solutions to problems related to campus life. - Collaborate with students to coordinate events to enhance student experience.

Education

  • International Hotel and Events Management

    IMI International Management Institute Switzerland - Lucerne, Switzerland

    August 2015 - February 2018

    Awarded First-Class Honours, Best Dissertation by a Degree student, Best Overall BA student and Tom Maher Award – for securing highest academic average mark and demonstrating professional attitude Dual Degree: Validated by Manchester Metropolitan University, UK. Thesis topic- The effects of Employee Motivation on Work Performance in Swiss Luxury Hotels and Resorts- a case of The Chedi Andermatt, Switzerland. Year 1: Hotel Facilities and Operations, Restaurant Management and Control, Marketing and Consumer Behaviour, Hospitality Accounting I, Food Production, Food Service Concepts, The Business of Tourism, Personal Professional Development I Year 2: International Hotel Operations Management, Human Resources Management, Personal Professional Development II, Enterprise Development Project, Financial Decision Making for Hospitality Professionals , Events Operations Management, Food Costing, Purchasing and Merchandising, Hospitality Services Marketing. Year 3: Hospitality Leadership and Innovation, Events Management, International Marketing Management, Applied Research in the Hospitality, Tourism and Events Industry, Personal Professional Development III and Dissertation/Thesis

  • International Hotel and Events Management

    The Hollings Faculty at the Manchester Metropolitan University - Manchester, United Kingdom

    August 2015 - February 2018

  • All India Senior School Certificate

    Indian Language School - Lagos, Nigeria

    March 2003 - May 2015

    Head of High School's Core Committee: Review & Analysis Wing (RAW), Member of Sports Committee

Languages

3 languages

  • Hindi

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

Skills

8 skills

  • Backoffice
  • Housekeeping operations
  • Housekeeping supervisor
  • IBM SPSS
  • Micros
  • Microsoft office 365
  • Stong team work
  • Strong supervisory skills

Additional Information

6 informations shared

  • Best of the Best Award Nominee and Winner

    Award from JW Marriott for displaying outstanding teamwork and service.

  • Events Team at IMI International Management Institute, Switzerland

    IMI Graduation and 25th Anniversary Party
    - Plan food and beverage for more than 300 guests.
    - Delegate chefs and plan entertainment for guests.
    - Provide guests with marketing materials.

  • Exhibitor (Assistant) at FPP Edu Expo, Dubai, United Arab Emirates 2016

    Represented IMI International Management Institute, Switzerland.
    Assisted (Ms. Greta Musu- Director of Business Development at IMI) with the set-up of booth and provided information to the potential future students regarding the courses offered by IMI International Management Institute, Switzerland.
    Hosted in Shangri-La, Dubai.

  • Student Volunteer at World Tourism Forum, Lucerne 2017

    - Liaise with shuttle services and answer questions regarding guest transport.
    - Oversee and instruct guests on how to use Birdly®, a virtual reality robotics technology where guest could experience flying.
    - Assist at the printer stations and media help desks.
    - Provide on sight support to all guests and employees on the World Tourism Forum.

    IMG_61496.JPG
  • Volunteer at Swiss City Marathon Lucerne 2017

    -

  • Keynote Speaker- 4th Annual Research Forum at IMI International Management Institute

    Presented my thesis to the university, which included BA, MBA students and Professors

Connections
Lorenzo Baldi
Laundry Supervisor at JW Marriott Austin
Vitalii Khromylov
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Mohammed Ismaeel
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