Satish Singh

Satish Singh

Cluster Director of Operations, Quality & Sales at Cambay Group of Hotels India.
Lives in Delhi, India
over 6 months ago

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Graduate from IHM College and Experience in Asia Pacific and Pan India within 5* Upscales hotels.

Experience

  • Cluster Director of Operations, Quality & Sales

    Cambay Group of Hotels India. - Delhi, India

    Management
    June 2015 - Now · 3 years and 8 months

    Front Office, F n b service and Housekeeping, F n b production, Account, Sales & marketing, budgeting, cast control, training and management

  • Guest Services Operations Manager

    Burj khalifa At The Top Dubai - Dubai, United Arab Emirates

    Management
    November 2011 - June 2015 · 3 years and 8 months

    Front Office, F n b service and Housekeeping, F n b production, Account, Sales & marketing, budgeting, cast control, training and management

  • Assistant Front Office Manager

    Sheraton Jumeirah Beach Resort - Dubai, United Arab Emirates

    Front Office reception
    September 2007 - October 2011 · 4 years and 2 months

    Front Office, F n b service and Housekeeping, F n b production, Account, Sales & marketing, budgeting, cast control, training and management

  • Front Officcec Executive

    Radisson blu noida Ncr India - New Delhi, India

    Guest Relations
    October 2004 - July 2007 · 2 years and 10 months

    Training, OJT, IT, MT, Guest Relation, Vip guest handling, show arround, reservation, Check in & check out, billing, cashiering, complaints and request procurement.

Education

  • Post Graduate Diploma in Hotel Management & Administration

    Institute Of Hotel Management, Catering Technology & Applied Nutrition - IHMCT

    July 2001 - July 2004

    Proficient in FRONT OFFICE, HOUSE KEEPING, FOOD AND BEVERAGES SERVICES, F & B PRODUCTION, SALES & MARKETING, ACCOUNT, ECONOMICS, FRENCH, ETC

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • Urdu
    Native or fluent
    100%
  • Arabic
    Full professional
    80%
  • French
    Professional working
    60%
  • German
    Professional working
    60%

Skills

  • Administration
  • Auditing
  • B2C Sales
  • Cashiering
  • Complaints Handling
  • Concierge
  • Employee Relation
  • Fidelio Front Office
  • Finance
  • Fire fighter's training,
  • First Aiders
  • Food and beverage management
  • Food and Beverage Service
  • Food and Beverage skill
  • Front desk management
  • GDS Reservations
  • Hotel Management
  • Human resource
  • Marketing
  • Opera PMS
  • Performance appraisal
  • PMS OPERA
  • QUALITY ASSURANCE
  • Quality audit
  • Reception
  • Reservation
  • Room Division
  • Staff management
  • Training and motivation to the team
  • Train the Trainer

Other

  • Satish Resume with 14+ years of Int'l experience

    Profile of pro hotelier with 14 years of hard core experience as a Hospitality Manager

    Download the file
  • Radisson Hotel Delhi Front Office Operations Training

    Certificate attached

    09.2004-10.2006.Radisson.Hotel_FOA.jpg.jpg
  • Duty Manager Front Office Al Bustan Center Dubai UAE

    Experience letter

    10.2006-02.2008_Duty.Manager.FO_Albustan.Experience.ltr.jpg.jpg
  • Current Experience letter from Cambay Group of Hotels

    Current experience letter

    07.2015-Present.Experience.ltr_Dir.of.operations.Cambay.Hotels.jpg
  • Front Office Manager Sheraton Hotel Jumeirah Dubai UAE

    Experience letter

    02.2008-09.2010_Sheraton.Hotel.Dubai.FOM_Experience.ltr.jpg.jpg
  • Operations Manager_Guest Services Dubai UAE

    Experience letter from Burj khalifa Dubai UAE.

    09.2010-06.2015.BurjKhalifa.ATT_Experience.ltr.jpg.jpg
  • Current Offer letter

    Current Offer letter

    Download the file
  • Current offer letter

    Offer letter attached

    Download the file
  • Post Graduate Diploma in Hotel Management

    Degree certificate attached

    PG.Diploma.Hotel.Mgmgt.2001-2004.Transcript.jpg
  • Training Customer Services

    5* Hotel

    Danat.cust.care.training.cert.jpeg
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