• Certified departmental trainer by FRHI Hotels & Resorts.
• Played a key role in successfully hosting a number of high profile events including FRHI General Managers Conference, which concluded with a survey satisfaction rating average of4.55 out of 5
• Developing and providing guidance to the team by conducting monthly training sessions to maintain service standards while adhering to policies and business initiatives.
• Preparing and executing bills and generating reports through OPERA Software.
• Ensure all HACCP procedures are adhered to at all times.
• Conducting training for colleague for how to achieve LQA standard.
• Covering more than 1000 cover all together as a team. Achieved exceed results in performance reviews
• Working in very busy environment to achieve forecast 40000 AED /Day