Saurabh Singh

Saurabh Singh

Assistant Front Office Manager at Hyatt Hotels Corporation
Lives in Hyderabad, India
over 6 months ago

Join Hosco and view Saurabh's full profile, it's free !

As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on
Join us

Seeking a challenging opportunity in the hospitality industry within a proactive work environment, this will not only utilize but also enhance my personal attributes, technical and managerial skills.


  • Assistant Front Office Manager

    Hyatt Hotels Corporation - Hyderabad, India

    Front Office reception
    July 2017 - Now · 1 year and 5 months

    · Managing day-to-day operations, ensuring the quality, standards and meeting theexpectations of the customers on a daily basis. · Handling complaints, settling disputes, and doing service recovery. · Managing particular expenses of the department to control department cost. · Preparing PEG board analysis. · Assigning goals to every team member and update the same online. · Preparing P & L critique. · Motivating team to achieve property goals for loyalty program. · Supervising staffing levels to ensure that guest service, operational needs are met. · Supervising and managing front office team and organising trainings. · Interacts with guest to obtain feedback on quality of product, service levels and overall satisfaction. · Conducting departmental meetings and focusing on areas of improvement. · Managing groups and group billing. · Liaise closely with other departments for smooth functioning and better guest experiences. · Review the policies and procedures and ensuring they are followed. · Ensure implementation of the guest recognition program. · Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. · Supervisingdaily Front Desk shift operations and ensuring compliance with all policies,standards and procedures. · Ensuring property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard OperatingProcedures (SOPs)


  • Bachelors in hotel management

    Institute of hotel management, ko - Kolkata, India

    April 2009 - May 2012


  • Hindi
    Native or fluent
  • English
    Native or fluent


  • Fcs
  • Microsoft ofice
  • Opera
  • Reserve
Rohit Bisht
Sr Duty Manager at Accor hotels
The Abu Dhabi EDITION
Abu Dhabi, United Arab Emirates
Other members
Pushkar Karandikar
Hyderabad, India
Siddharth Mitra
Hyderabad, India
Komerishetti Anand kumar
Hafeezpet, Hyderabad, India
Sneha Vallepu
Hyderabad, India
View 326550 members