Saurav Guha Thakurta

Saurav Guha Thakurta

Front Desk Supervisor at The Ritz-Carlton, Dubai International Financial Centre
Lives in Dubai, United Arab Emirates

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About me

I am a Front Desk Shift Leader (Supervisor) at The Ritz-Carlton Hotel Company, based in Dubai, UAE. Since joining The Ritz-Carlton Hotel Company my primary focus has been within the area of Front of the House operations and customer service management.

Prior to relocating to Dubai I had the chance to work in Qatar with The Ritz-Carlton resort property focusing mainly on leisure travel segment. Earlier to Qatar i had the wonderful opportunity to be a part of the opening project of the first Kempinski Hotel in India and the first Ritz-Carlton Hotel opening as a preopening team member.

Throughout my hospitality experience i was fortunate enough to learn and develop myself among the best individuals in the business and with the best companies, which also helped me by firming my grip on world class customer service and training & developing myself and others.

Experience

7 years and 9 months

  • Front Desk Supervisor

    The Ritz-Carlton, Dubai International Financial Centre - Dubai, United Arab Emirates

    Front Office reception
    May 2018 - Now · 1 year and 9 months

  • Front Desk Agent

    The Ritz-Carlton, Dubai International Financial Centre - Dubai, United Arab Emirates

    Front Office reception
    October 2016 - May 2018 · 1 year and 8 months

  • Front Desk Agent

    Sharq Village & Spa - Doha, Qatar

    Front Office reception
    May 2015 - September 2016 · 1 year and 5 months

    Sharq Village & Spa by The Ritz-Carlton

  • Guest Relations & Club Lounge Agent

    The Ritz-Carlton Hotel Company, L.L.C. - Bengaluru, India

    Front Office reception
    October 2013 - May 2015 · 1 year and 8 months

  • Front Desk Agent

    Kempinski Hotel - Delhi, India

    Front Office reception
    May 2012 - October 2013 · 1 year and 6 months

Education

  • Bachlors in Hospitality & Catering Management

    Skikkim Manipal University - Delhi, India

    August 2009 - August 2012

Languages

3 languages

  • English

    Native or fluent

  • Hindi

    Native or fluent

  • Bengali

    Limited working

Personal information

Nationalities

  • Indian

Connections
Eid Baskharoun
Assistant Night Manager at Caesars Bluewaters Dubai
Prakash Singh
Concierge Coordinator at The Ritz-Carlton, Dubai International Financial Centre
João Martins
Sales Coordinator at The Ritz-Carlton, Dubai International Financial Centre
View 41 connections
Following
Marsa Al Seef
Dubai, United Arab Emirates
Hôtel Royal Savoy Lausanne
Lausanne, Switzerland
Other members
Lince Pandey
Dubai, United Arab Emirates
Yasser Mohamed
Dubai, United Arab Emirates
Mugegyera Alex
Dubai, United Arab Emirates
Rajmilan Poudel
Kathmandu, Nepal
MUHAMMAD SAIFUL ISLAM
Sylhet, Bangladesh
View 206063 members