Sean Ralph

Sean Ralph

Assistant Restaurant Manager at Osteria Cavalli
Lives in Salzburg, Austria

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About me

I am an enthusiastic business professional with experiences encompassing the Cruise, International Hospitality, and Banking industries. I consider myself to be a zealous, humble and highly analytical individual who values the customer service element and overall productivity in business development and team motivation. I am well versed in the English language used for business transactions displayed by my negotiation, debating and marketing skills and achievements.

I am very passionate about being my company's ambassador while being an asset to growth and profitability. In my previous job at the Bank of Nova Scotia, I was able to up-sell banking products to the value of over $500,000.00 to a prospective customer, with this accomplishment; I was recognized and awarded by the executive management on the bank’s behalf. I also possess the ability to quickly adapt to any working environment despite a cocktail of cultures and personalities having worked and traveled the last ten (10) years within the international community.

The possession of strong analytical and psychological skills led to the creation of my own freelance consultancy business which allows me to critically assess individual and business potentials and offer a strategic course of action for productive success.

Experience

10 years and 3 months

  • Assistant Restaurant Manager

    Osteria Cavalli - Salzburg, Austria

    F&B service
    March 2020 - Now · 9 months

  • Chef de rang

    Osteria Cavalli - Salzburg, Austria

    F&B service
    August 2018 - February 2020 · 1 year and 7 months

  • International Executive Search Consultant

    LATZER ASSOCIATES GROUP GmbH - Salzburg, Austria

    Human Resources
    October 2016 - May 2018 · 1 year and 8 months

    LATZER ASSOCIATES GROUP (LAG) was founded as a Leadership Management Company in the year 2004. The consulting company focuses on international enterprises, medium-sized family-owned businesses and government structures around the world with the objective of supporting them in recruiting, auditing and in the division of coaching TOP-Executives, senior management, and specialists. Main responsibilities: • Devise and carry out a targeted research strategy • Research into client’s company, competitors, and marketplace • Map role criteria define position description and document specifications • Track and identify prospective candidates using a variety of channels • Assess candidates to ensure qualification match, cultural fit, and compatibility • Conduct confidential interviews and follow-up references • Present shortlisted candidates and provide detailed profile summaries • Offer guidance and facilitate the negotiation process through to its completion

  • Waiter

    Uniworld Boutique River Cruises - Rheinfelden, Switzerland

    F&B service
    August 2014 - May 2015 · 10 months

    An ambassador for the F & B department in delivering excellent service to our prestigious and valued guests. Offering support to other departments in time of need in order to maintain an efficient functionality onboard. I received recognition award as a Shining Star for my performance on my first contract with the ship River Empress.

  • Crew Welfare Secretary

    Norwegian Cruise Lines - Miami, FL, United States

    Human Resources
    November 2005 - January 2008 · 2 years and 3 months

    - Evaluate the social conditions for the functionality and productivity of crew members on-board - Liaise with Shipboard Management and Crew for improved social and professional relationship and cohesion to achieve corporate's performance and image objectives - Participate in disciplinary issues regarding crewmembers' performance - Work alongside the Executive Chef/Executive Housekeeper/Staff Captain and HR Manager to ensure that crew receives fair exposure and amenities necessary within their working environment so that they can achieve maximum productive output whilst indulging in an active and enjoyable social life.

  • Senior Stateroom Steward

    Norwegian Cruise Line - Miami, FL, United States

    Housekeeping
    November 2005 - January 2008 · 2 years and 3 months

    Responsibility for the cleanliness and supply application for 35 Staterooms including coordinating with colleagues to ensure the guests' expectations and requirements are exceeded and satisfied. Received the Award for Most Innovative Idea to make the onboard experience of the guests more sustainable yet feasible.

  • Junior Accounts Clerk

    Bank of Nova Scotia - Saint Vincent and the Grenadines

    Finance/Accounting
    August 2002 - November 2005 · 3 years and 4 months

    - Financial Transaction processing - Balancing of Sundry Accounts for the Bank - Training of new staff members. - International Banking Platform Certification Training on Relationship Focused Sales and Service - New Accounts sourcing I received recognition from the Bank's Headquarters in Canada for up-selling a mortgage and Credit Card offer to the sum of $500,000.00 to a potential customer via telephone communication. - I also received the Award for Customer Service Representative/Teller of the Year 2003.

Education

Languages

4 languages

  • English

    Native or fluent

  • German

    Limited working

  • Spanish

    Notions

  • Chinese

    Notions

Personal information

Date of birth

May 19th 1984

Driving License

Yes

Skills

5 skills

  • Career Development
  • Hospitality Management
  • Presentation Techniques
  • Public Speaking
  • Recruitment and Human Resources
Connections
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