Sebastian Abramzon

Sebastian Abramzon

Regional Director of Operations (Latam) at Mantra Group
Lives in Buenos Aires, Argentina

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About me

I have at least 20 years of experience in the industry sales at a local and regional level. In my last position, I was in charge of overseeing the operation of 5 hotels located in three different countries in Latam. My most important duties were focused on maintain the operational costs, mostly with the F&B outlets, discussing with the hotels directors occasional service problems, how to attract and retained talents and along with the revenue managers, how to exceed the rooms revenue. My effective communication and negotiation skills have allowed me to maintain the general operations very efficiently, hitting quarterly quotas and exceeding sales regularly.

Experience

16 years and 7 months

  • Regional Director of Operations (Latam)

    Mantra Group - Buenos Aires, Argentina

    Management
    January 2011 - August 2018 · 7 years and 8 months

    In 2010 I started an association with Mantra Group to develop a project to buy a hotel in Buenos Aires and I took the lead for driving and managing regional operations team, budgets and processes and hotel opening. • Inspired a team of 5 hotel directors and 10 sales managers. • Oversee budgeted costs and keep them under the 55% of the operational costs. Monitor financial results and business metrics to identify potential financial risks. • Maintain quality standards. • Develop marketing and sales of the five hotels we managed in Argentina, Brazil and Uruguay where we had a Luxury Casino & Resort with 120 keys member of LHW, an All Inclusive Resort with 110 keys and 3 city upscale boutique hotels located in Buenos Aires, Porto Alegre and Canela. • Involve in the daily operation to ensure revenue maximization in Rooms and F&B by monitoring revenue results. • Travelled 60% of the time to inspect properties to ensure quality of service, guest satisfaction. • Assisted in the development of meaningful, achievable budgets and other short and long-term hotel strategic goals and its implementation. • Exceeded revenue in a 10% year after year. • Actively involved in sales and revenue management strategies with OTAS and wholesalers. • Negotiated contracts, which resulted in 8%, margin increase in sales.

  • Founder

    Hotel Consulting International - Buenos Aires, Argentina

    Consulting
    April 2008 - January 2010 · 1 year and 10 months

    Consulting firm created by me in 2008. I started with Ritz Carlton as my first client and then I add near 15 other properties. During these two years we made several consulting services for new opening hotels projects. In 2010 I started to give consultancy services for Mantra Hospitality Group and I started working for them. • Designed and implemented all financial projections, sales management and operating standards. • Recruited, hired and managed personnel for each opening including senior staff. • Teamed with owners and investors during renovations and construction phases. • Implemented revenue management strategies for independent hotels and gave sales support. • Conducted quality assurance evaluations. • Designed and implement new restaurant menus.

  • Director of Sales & Marketing

    Sofitel - Buenos Aires, Argentina

    Sales & Marketing
    February 2006 - April 2008 · 2 years and 3 months

    Led a sales team of 5 sales managers. Re-establish sales team focus to step up monthly booking activity from 2100 room nights per month to levels between 3000/3500. Develop strategies to target local corporate and associations meetings for incremental revenues in all outlets. Increased performance of sales teams with increased solicitation activity and business review parameters. Refocused sales team to capture more local groups and conventions to supplement business in low peak season.

  • Corporate Sales Manager

    Sofitel - Buenos Aires, Argentina

    Sales & Marketing
    April 2004 - February 2006 · 1 year and 11 months

    I managed the corporate accounts, along with pother 2 sales executive.

  • Sales Manager

    Intercontinental - Buenos Aires, Argentina

    Sales & Marketing
    March 2001 - February 2004 · 3 years

Education

  • Marketing

    Universidad CAECE - Buenos Aires, Argentina

    March 1996 - August 2001

  • Posgrade in Finance

    Centre International de Glion - Ilanz, Switzerland

    February 1994 - November 1995

  • Hotel Management

    Escuela Superior de Hoteleria - Buenos Aires, Argentina

    March 1991 - August 1994

Languages

3 languages

  • Portuguese

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • German

  • Argentinian

Skills

6 skills

  • F&B management
  • Finance
  • Hotel Operations
  • Hotel Revenue Management
  • Resort experience
  • Team Building
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