Megan Ong

Megan Ong

Front Office & Service Trainee at B&B Hotel Zürich Airport
Lives in Lucerne, Switzerland

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About me

An ambitious and energetic person with experience in various aspects of hospitality properties.

Experience

1 year and 6 months

  • Front Office & Service Trainee

    B&B Hotel Zürich Airport - Zürich, Switzerland

    Front Office reception
    February 2019 - August 2019 · 7 months

    - Reservations management & assistance of general inquiries for individual guests and travel groups. - Check-in/out; cash and credit card handling of payments. - Providing guidance and information of property and transports to guests. - Breakfast service refilling, cleaning & inventory check. - Handling of flight layovers, invoice preparation and assisting F.O.M.

  • Luxury Chalet Host

    Hakuchozan - Niseko, Japan

    Hostess
    December 2017 - April 2018 · 5 months

    Welcome/Greeting of each guest 
Providing an attentive service
 Daily mood creation
 Daily making of bed and general tidy up
 Daily general cleaning of property
 Efficient, personalised check-in/out for guests 
Management of guest account and records 
Promptly attending to guest requests and enquiries

  • F&B Service Trainee

    TITLIS Bergbahnen, Hotels & Gastronomie - Engelberg, Switzerland

    F&B service
    October 2016 - March 2017 · 6 months

    Restaurant managing 
Reservations confirmation
 Cash handling & closing of account of different departments

Languages

4 languages

  • Chinese

    Native or fluent

  • English

    Native or fluent

  • Malay

    Limited working

  • German

    Limited working

Personal information

Nationalities

  • Malaysian

Skills

4 skills

  • Canva
  • DSLR Photography
  • Microsoft office 365
  • Opera PMS
Connections
Trisha Pineda
Enrollment Counselor at Vatel San Diego (USA)
Ian Omarion
Student from BHMS Business & Hotel Management School
Following
The Connaught
London, United Kingdom
The Laslett London
London, United Kingdom
Other members
Chin Ning Goh
Lucerne, Switzerland
Esther Njoroge
Lucerne, Switzerland
Nikita Dorozhinskii
Lucerne, Switzerland
Elizaveta Chesnokova
Lucerne, Switzerland
Wan mohammad adzdzin Zarief
Lucerne, Switzerland
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