Megan Ong

Megan Ong

Front Office & Service Trainee at B&B Hotel Zürich Airport
Lives in Lucerne, Switzerland

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About me

An ambitious and energetic person with experience in various aspects of hospitality properties.


1 year and 6 months

  • Front Office & Service Trainee

    B&B Hotel Zürich Airport - Zürich, Switzerland

    Front Office reception
    February 2019 - August 2019 · 7 months

    - Reservations management & assistance of general inquiries for individual guests and travel groups. - Check-in/out; cash and credit card handling of payments. - Providing guidance and information of property and transports to guests. - Breakfast service refilling, cleaning & inventory check. - Handling of flight layovers, invoice preparation and assisting F.O.M.

  • Luxury Chalet Host

    Hakuchozan - Niseko, Japan

    December 2017 - April 2018 · 5 months

    Welcome/Greeting of each guest 
Providing an attentive service
 Daily mood creation
 Daily making of bed and general tidy up
 Daily general cleaning of property
 Efficient, personalised check-in/out for guests 
Management of guest account and records 
Promptly attending to guest requests and enquiries

  • F&B Service Trainee

    TITLIS Bergbahnen, Hotels & Gastronomie - Engelberg, Switzerland

    F&B service
    October 2016 - March 2017 · 6 months

    Restaurant managing 
Reservations confirmation
 Cash handling & closing of account of different departments


4 languages

  • Chinese

    Native or fluent

  • English

    Native or fluent

  • Malay

    Limited working

  • German

    Limited working

Personal information


  • Malaysian


4 skills

  • Canva
  • DSLR Photography
  • Microsoft office 365
  • Opera PMS
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