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i am sehad musa, 31 years old from kosovo.
I am living in Vietnam.
And i am looking for a job here.
Housekeeping Floor Supervisor
Swiss diamond - PrishtinaHousekeepingJune 2016 - March 2018
• Responsible for supervising the work of the on-duty staff • Assign duties to the employees • Issue cleaning equipment and supplies to the staff for respective duties • Confirm with the front office for special guest requests such as flower arrangement in the room, etc. • Ensure that arrival rooms are made ready on time • Make sure that the checkout rooms are cleaned and handed over to the front office on time • Update the system with real time status of room occupancy and the cleaning status • Ensure that the public areas are regularly cleaned, especially during events or functions • Prepare shift closure report • Give and take proper handover at the end and beginning of the shift • Coordinate with the housekeeping manager for conducting the performance appraisal • Analyze the staff performance for developing training plans • Train new employees for adapting to the hotel SOPs (Standard Operating Procedures)