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About me
- Experienced professional in creating and implementing standard operation procedures.
- Committed to top-notch costumer service.
- Effective budget management.
- Recognized professional in opening new venues.
- Excellent team worker, contributing to a positive and cohesive work
environment.
- Strong resilience and adaptability to change.
Experience
13 years and 4 months
-
Pre- Opening HSK Manager
The Hoxton - Barcelona, Spain
HousekeepingMarch 2022 - Now · 2 years and 2 months -
Pre- Opening Team Quality & HSK Manager
Leonardo Hotels - Barcelona, Spain
HousekeepingJuly 2021 - February 2022 · 8 months -
Operations Manager
The Gates Diagonal Barcelona - Barcelona, Spain
Finance & AccountingApril 2019 - August 2020 · 1 year and 5 monthsFocused on interdepartmental communication, customer satisfaction and housekeeping department.
-
Visiting Professor Subject Hotel Management
Autonomous Univeristy of Barcelona - Barcelona, Spain
EducationApril 2020 - May 2020 · 2 months- Taught University Level Course - Student satisfaction rate of 9.7/10
-
Rooms Division Director
Alabriga Hotel & Home Suites - S'Agaró, Spain
Room Division ManagementFebruary 2018 - April 2019 · 1 year and 3 months -
Butler & IRD Manager ( Pre-Opening Team)
Alabriga Hotel & Home Suites - S'Agaró, Spain
Guest RelationsJanuary 2017 - February 2018 · 1 year and 2 months -
Assistant HSK Manager (Leading Hotels of the World)
Majestic Hotel Group - Barcelona, Spain
Secretary / Executive AssistantMarch 2016 - January 2017 · 1 year -
Office Coordinator
Jumeirah Port Soller Hotel & Spa - Jumeirah Group - Majorca, Spain
HousekeepingApril 2015 - November 2015 · 8 months -
Office Coordinator
Hilton London Metropole - London, United Kingdom
HousekeepingOctober 2014 - April 2015 · 7 months -
Management Inter
Sheraton Seattle Hotel - Seattle, WA, United States
ReceptionOctober 2013 - September 2014 · 1 year -
Housekeeping Supervisor
Hilton London Metropole - London, United Kingdom
Room Division ManagementJuly 2012 - July 2013 · 1 year and 1 month -
Team Leader
Hotel Campus - Bellaterra, Spain
ManagementSeptember 2009 - June 2012 · 2 years and 10 months -
Host
Fira Barcelona - Barcelona, Spain
Host/HostessJanuary 2010 - April 2012 · 2 years and 4 months -
Commmis Waiter
Gravetye Manor - England, United Kingdom
F&B serviceJune 2011 - October 2011 · 5 months
Education
-
Professional Degree in Leadership Management; Leadership Strategy track in English
Hilton University London, UK
July 2012 - August 2013 -
Hospitality and Management Degree
Turisme i Direcció Hotelera / Universitat Autònoma de Barcelona (UAB) - Barcelona, Spain
September 2009 - April 2012 -
Professional Degree in Business and Marketing
Sant Ignasi Sarrià Barcelona, ES
September 2008 - July 2009
Languages
3 languages
-
Catalan
Native or fluent
-
English
Native or fluent
-
Spanish
Native or fluent
Personal information
Nationalities
-
Spanish
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