Seung Min(Alex) Nam

Seung Min(Alex) Nam

Night Manager at Novotel Ambassador Seoul Gangnam
Lives in Seoul, South Korea
over 6 months ago

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* Korean who like to challenge for a lot of fields
* Had working experience of hospitality industry in Taiwan for roughly 4 years, currently came back to South Korea for new challenge
* Fully interested in hospitality, and always have passion to challenge for new section
* Responsible and enterprising person
* Available in Korean, English, Chinese as well

Experience

  • Night Manager

    Novotel Ambassador Seoul Gangnam - Seoul, South Korea

    Rooms division
    October 2018 - Now · 2 months

  • Night Manager

    Novotel Taipei Taoyuan Airport Hotel - Taoyuan City, Taiwan

    Rooms division
    July 2018 - October 2018 · 4 months

    1. Responsible in overall operation and safety in hotel during the night shift to ensure guest's satisfaction 2. Audit the rate setting in every rooms are correct for avoid incidental issue after night Audit running. 3. Act as manager on duty to dealing with any complaints, special request, problem solving or any incidental issue that may happen 4. Assign rooms for VIP guests and prepare for their special request 5. Control room quantity and prepare rooms for guest who needs to early check in 6. Prepare daily reports for each department's HOD 7. Conduct briefing regarding issue in night shift to next shift

  • Night Supervisor

    Novotel Taipei Taiyuan Airport Hotel - Taoyuan City, Taiwan

    Rooms division
    August 2017 - July 2018 · 12 months

    1. Assist Night Manager to overseeing overall operation during Night Shift 2. Act as manager on duty since Night Supervisor 3. Overall operations were same as Night Manager

  • Senior Front Desk Agent

    Novotel Taipei Taoyuan Airport Hotel - Taoyuan City, Taiwan

    Rooms division
    December 2016 - July 2017 · 8 months

    1. Assist supervisor or duty manager as senior receptionist 2. Educate regarding Front Desk operation to Junior Front Desk Agent as trainer 3. Overall operations were same as below

  • Front Desk Agent

    Novotel Taipei Taoyuan Airport Hotel - Taoyuan City, Taiwan

    Rooms division
    January 2015 - December 2016 · 1 year and 12 months

    1. Provide service of check in and check out in quickly and efficiently for guest's convenience 2. Inform with guests about local attractions and answer any questions that they may have 3. Promote the hotel's services or any event for up selling

  • Concierge

    Monarch Skyline Hotel - Taoyuan City, Taiwan

    Rooms division
    September 2014 - January 2015 · 5 months

Education

  • Bachelor's degree, Tourism & Travel in international school

    Ming Chuan University - Taoyuan City, Taiwan

    February 2009 - June 2014

Languages

  • Korean
    Native or fluent
    100%
  • Chinese
    Full professional
    80%
  • English
    Full professional
    80%

Skills

  • Fluent Chinese
  • Fluent English
  • Front Desk
  • Front Office
  • globalized
  • Korean
  • Opera
Following
Hosco
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