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About me
* Korean who is fully prefer to challenge for a lot of fields
* Had working experience of hospitality industry in Taiwan for roughly 4 years, currently came back to South Korea for new challenge
* Fully interested in hospitality, and always have passion to challenge for new part
* Responsible and enterprising person
* Available in Korean, English, Chinese(Mandarin) as well
Experience
5 years and 4 months
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Night Manager
Novotel Ambassador Seoul Gangnam - Seoul, South Korea
Rooms divisionOctober 2018 - Now · 1 year and 3 months -
Night Manager
Novotel Taipei Taoyuan Airport Hotel - Taoyuan City, Taiwan
Rooms divisionJuly 2018 - October 2018 · 4 months1. Responsible in overall operation and safety in hotel during the night shift to ensure guest's satisfaction 2. Audit the rate setting in every rooms are correct for avoid incidental issue after night Audit running. 3. Act as manager on duty to dealing with any complaints, special request, problem solving or any incidental issue that may happen 4. Assign rooms for VIP guests and prepare for their special request 5. Control room quantity and prepare rooms for guest who needs to early check in 6. Prepare daily reports for each department's HOD 7. Conduct briefing regarding issue in night shift to next shift
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Night Supervisor
Novotel Taipei Taiyuan Airport Hotel - Taoyuan City, Taiwan
Rooms divisionAugust 2017 - July 2018 · 1 year1. Assist Night Manager to overseeing overall operation during Night Shift 2. Act as manager on duty since Night Supervisor 3. Overall operations were same as Night Manager
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Senior Front Desk Agent
Novotel Taipei Taoyuan Airport Hotel - Taoyuan City, Taiwan
Rooms divisionDecember 2016 - July 2017 · 8 months1. Assist supervisor or duty manager as senior receptionist 2. Educate regarding Front Desk operation to Junior Front Desk Agent as trainer 3. Overall operations were same as below
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Front Desk Agent
Novotel Taipei Taoyuan Airport Hotel - Taoyuan City, Taiwan
Rooms divisionJanuary 2015 - December 2016 · 2 years1. Provide service of check in and check out in quickly and efficiently for guest's convenience 2. Inform with guests about local attractions and answer any questions that they may have 3. Promote the hotel's services or any event for up selling
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Concierge
Monarch Skyline Hotel - Taoyuan City, Taiwan
Rooms divisionSeptember 2014 - January 2015 · 5 months
Education
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Bachelor's degree, Tourism & Travel in international school
Ming Chuan University - Taoyuan City, Taiwan
February 2009 - June 2014
Languages
3 languages
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Korean
Native or fluent
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Chinese
Full professional
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English
Full professional
Personal information
Nationalities
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South Korean
Date of birth
November 23rd 1988
Driving License
Yes
Skills
7 skills
- Fluent Chinese
- Fluent English
- Front Desk
- Front Office
- globalized
- Korean
- Opera