Shadi Michel

Shadi Michel

In-house reservation at Westin and le Meridien Mina Seyahi Complex Beach Resort (Dubai –UAE)
Lives in Dubai, United Arab Emirates

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About me

 I am a confident , hard working , energetic person who is reliable and able to work at high speed whilst maintaining accurate standards

 I work well within a team and also alone using my own initiative


 I am keen to progress my career in a company where , I can build on my skills

Experience

7 years and 6 months

  • In-house reservation

    Westin and le Meridien Mina Seyahi Complex Beach Resort (Dubai –UAE) - Dubai, United Arab Emirates

    Reservations
    June 2019 - Now · 8 months

    • Willing to undertake any reasonable request made by management in any other areas of the house. • Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. • Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees. • Understands the hotel's policy on guaranteed reservations and no-shows.

  • Cluster Reservation

    Fairmont Hotels - Dubai, United Arab Emirates

    Reservations
    December 2017 - May 2019 · 1 year and 6 months

  • Reservation Sales Agent

    The Meydan Hotel & Bab Al Shams Desert Resort and Spa - Dubai, United Arab Emirates

    Reservations
    June 2016 - December 2017 · 1 year and 7 months

    • Processes reservations by mail, telephone or central reservation systems referral. • Processes reservations from the sales office, other hotel departments, and travel agents. • Knows the selling status, rates, and benefits of all packages plans. • Understands the hotel's policy on guaranteed reservations and no-shows. • Knows the type of rooms available as well as their location and layout. • Handles daily correspondence. Responds to inquires and makes reservations as needed.

  • Front Office Team Leader

    Africana Hotel - Alexandria, Egypt

    Front Office reception
    March 2014 - March 2016 · 2 years and 2 months

  • Front Office Guest service agent

    Cataract Pyramid Resort - Cairo, Egypt

    Front Office reception
    June 2012 - February 2014 · 1 year and 9 months

Education

  • Faculty of Tourism & Hospitality Management

    September 2008 - April 2012

Languages

2 languages

  • Arabic

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • Egyptian

Date of birth

August 07th 1990

Connections
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