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I am a confident , hard working , energetic person who is reliable and able to work at high speed whilst maintaining accurate standards
I work well within a team and also alone using my own initiative
I am keen to progress my career in a company where , I can build on my skills
7 years and 6 months
Westin and le Meridien Mina Seyahi Complex Beach Resort (Dubai –UAE) - Dubai, United Arab EmiratesReservationsJune 2019 - Now · 8 months
• Willing to undertake any reasonable request made by management in any other areas of the house. • Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. • Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees. • Understands the hotel's policy on guaranteed reservations and no-shows.
Fairmont Hotels - Dubai, United Arab EmiratesReservationsDecember 2017 - May 2019 · 1 year and 6 months
Reservation Sales Agent
The Meydan Hotel & Bab Al Shams Desert Resort and Spa - Dubai, United Arab EmiratesReservationsJune 2016 - December 2017 · 1 year and 7 months
• Processes reservations by mail, telephone or central reservation systems referral. • Processes reservations from the sales office, other hotel departments, and travel agents. • Knows the selling status, rates, and benefits of all packages plans. • Understands the hotel's policy on guaranteed reservations and no-shows. • Knows the type of rooms available as well as their location and layout. • Handles daily correspondence. Responds to inquires and makes reservations as needed.
Front Office Team Leader
Africana Hotel - Alexandria, EgyptFront Office receptionMarch 2014 - March 2016 · 2 years and 2 months
Front Office Guest service agent
Cataract Pyramid Resort - Cairo, EgyptFront Office receptionJune 2012 - February 2014 · 1 year and 9 months
Faculty of Tourism & Hospitality ManagementSeptember 2008 - April 2012
Native or fluent
Native or fluent
Date of birth
August 07th 1990