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About me
I am a very enthusiastic , energetic personnel of the Hospitality industry. My vision is to be a man of value for the industry.
Experience
7 years and 6 months
-
Guest Relations Officer
Lakeshore Hotel - Dhaka, Bangladesh
Guest RelationsOctober 2017 - Now · 6 years and 6 monthsHandling phone calls, Check ins and Check outs, Night Auditing, Follow the SOP of the company, Maintain smooth operations making sure of prompt guest service.
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On job trainee
Courtyard by Marriott Gurugram Downtown - Gurugram, India
Front Office conciergeOctober 2016 - March 2017 · 6 months -
Industrial Trainee
The Lodhi Hotel - Delhi, India
MaintenanceMarch 2016 - July 2016 · 6 months
Education
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AP Goyal Shimla University
August 2014 - July 2017
Languages
3 languages
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Bengali
Native or fluent
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English
Native or fluent
-
Hindi
Professional working
Personal information
Nationalities
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Bangladeshi
Date of birth
April 24th 1996
Driving License
Yes
Skills
8 skills
- bell service
- check i
- Check in & check out
- Front office reception
- Guest Service
- Handle complain guest
- Love speaking to guests
- Upselling
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