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THE IRISH HOUSE - Belgaum, IndiaF&B serviceApril 2018 - Now · 10 months
Managing all F&B and day-to-day operations within budget and to the highest standards. Ensuring excellent levels of customer service. Leading F&B team by attracting, training and appraising talented personnel. Establishing targets, schedules, policies and procedures. Identify customers’ needs and respond proactively to all of their concerns. Provide a two ways communication and nurture an ownership environment with emphasis in motivation and teamwork. Report to restaurant manager regarding day to day operation activity. Comply with all health and safety regulations. Responsible to analyze food and beverages trends and best practices. Ability to manage the operation and meet financial targets. Conducting team building activities to motivate staff, resulting minimum attrition. Responsible to make daily, weekly and monthly reports.
Food and Beverage Associate
Le maridian hotel, - Dubai, United Arab EmiratesF&B serviceOctober 2014 - April 2017 · 2 years and 7 months
Welcoming & greeting the guests, assist them to table. Presenting the food & beverage menu & order taking of guests. Placing the drinks & food on the guest table according to SOP time Checking the guest satisfaction (in term of food & beverage). Bill settlement, doing cashiering. Do the farewell to the guests. Maintain the grooming standard. Take care of opening and closing procedure of the restaurant. Get ready the restaurant for service. Upseling wine, food, etc.
jubiliant food work - Delhi, IndiaF&B serviceJune 2012 - December 2013 · 1 year and 7 months
Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job. Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans). Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).