Shambhu Singh

Shambhu Singh

ARM at THE IRISH HOUSE
Lives in Belgaum, India
over 6 months ago

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Experience

  • ARM

    THE IRISH HOUSE - Belgaum, India

    F&B service
    April 2018 - Now · 10 months

     Managing all F&B and day-to-day operations within budget and to the highest standards.  Ensuring excellent levels of customer service.  Leading F&B team by attracting, training and appraising talented personnel.  Establishing targets, schedules, policies and procedures.  Identify customers’ needs and respond proactively to all of their concerns.  Provide a two ways communication and nurture an ownership environment with emphasis in motivation and teamwork.  Report to restaurant manager regarding day to day operation activity.  Comply with all health and safety regulations.  Responsible to analyze food and beverages trends and best practices.  Ability to manage the operation and meet financial targets.  Conducting team building activities to motivate staff, resulting minimum attrition.  Responsible to make daily, weekly and monthly reports.

  • Food and Beverage Associate

    Le maridian hotel, - Dubai, United Arab Emirates

    F&B service
    October 2014 - April 2017 · 2 years and 7 months

     Welcoming & greeting the guests, assist them to table.  Presenting the food & beverage menu & order taking of guests.  Placing the drinks & food on the guest table according to SOP time  Checking the guest satisfaction (in term of food & beverage).  Bill settlement, doing cashiering.  Do the farewell to the guests.  Maintain the grooming standard.  Take care of opening and closing procedure of the restaurant.  Get ready the restaurant for service.  Upseling wine, food, etc.

  • Shift Leader

    jubiliant food work - Delhi, India

    F&B service
    June 2012 - December 2013 · 1 year and 7 months

     Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.  Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).  Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.  Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.  Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).

Languages

  • English
    Professional working
    60%
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