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3 years and 5 months
Hotel Lake Castle - Gulshan, Dhaka, BangladeshAdministration & GeneralApril 2017 - April 2018 · 1 year and 1 month
Management and administration a) Provides general oversight of all Hotel activities, manages the day-to-day operations, and assures a smoothly functioning, efficient organization. b) Assures program quality and organizational stability through development and implementation of standards and controls, systems and procedures, and regular evaluation. c) Assures a work environment that recruits, retains and supports quality staff and volunteers. Assures process for selecting, development, motivating, and evaluating staff and volunteers. d) Recommends staffing and financing to the Board of Directors. In accordance with Board action, recruits personnel, negotiates professional contracts, and sees that appropriate salary structures are developed and maintained. e) Specifies accountabilities for management personnel and evaluates performance regularly.
Chef Executive Officer (CEO)
Bengal Group of Hotel - Gulshan, Dhaka, BangladeshAdministration & GeneralNovember 2014 - January 2017 · 2 years and 3 months
Creates an operating environment that assures consistent guest satisfaction. Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action. Develops accurate and aggressive long and short-range financial objectives consistent with the Company's mission statement. Prepares financial reports for management that clearly explain operational effectiveness, trends and variances. Ensures and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations. Maintains an appropriate level of community public affairs involvement. Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan. Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
PGD in Hotel Management
BHMS Business & Hotel Management School [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Lucerne, SwitzerlandJanuary 2003 - June 2005
Bsc Hons. in Hotel Management
Kodaikanal Christian College - Chennai, IndiaJanuary 1996 - June 1999
Date of birth
November 23rd 1976
- Front Office
- Sales & Marketing