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Faris Travel - Abu Dhabi, United Arab EmiratesOtherJuly 2014 - Now
* Issuance/refunds of Air tickets and other travel related documents Provide options to the clients and ensure client satisfaction. Handle group bookings and meeting their requirements. * Ensure all bookings & reservations are processed timely and accurately. * Handling all enquiries promptly, efficiently, timely and in a friendly manner. * Building strong relationships with clients and suppliers. * Up selling relevant add-ons, like, insurance, excursions, etc. Provide Value added services. * Creation of customer profiles as well as company profiles. Negotiate with hotels for corporate deals. * Complying with all relevant laws and travel business legislation. * Offering holidays to a wide variety of long haul luxury destinations, including the Indian Ocean, Arabian Gulf, Europe, U.S.A. Africa and Far East.
Infosys BPO LTD - Bengaluru, IndiaOtherJuly 2012 - April 2014
* Assist the travelers with their travel plans * Communicate with the travel agent and ensure all requirements are met. * Research on optimal travel alternatives. * Coordinate, supervise and implement every aspects of travel arrangements for staff, executives, athletes and production team. * Maintain and update profiles for corporate as well as customer travel. *Maintain queues to assure approvals as attained as well as deadlines are met. * Resolve organization travel related technical conflicts. * Research and resolve all incorrect charges with respected to entire travel program. * Review travel associated invoices as well as statements for accuracy as well as cost center codes for Accounts Payable. * Ensure to compare invoices with genuine travel transactions to validate every charge. * Verify entire group reservation request for correctness against meeting profile. * Identify most suitable as well as best quality service with reasonable possible rates
Diploma in IATA Foundation Course on Basic fares and Ticketing
International Air Transport Association - Montreal, CanadaDecember 2015 - May 2016
Post Graduation Diploma in Business Development
Sikkim Manipal University - Bengaluru, IndiaJuly 2009 - February 2014
Bachelor of Commerce
K L E Societys S Nijalingappa College - Bengaluru, IndiaJune 2008 - May 2012
- Amadeus GDS
- Business Travel
- Corporate Sales
- Leisure Travel
- Travel planning