Shannon Goce

Shannon Goce

Management Intern at Santa Catalina Island
Lives in United States
over 6 months ago

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I am a hardworking, flexible and reliable person who is actively looking for as much experience in the Hospitality industry as possible to broaden my knowledge of the industry.
I feel the most important skills to have as a hospitality employee are; good customer service, a friendly attitude and an approachable personality. I believe a passionate attitude towards the work environment is essential as well as being a reliable and trustworthy employee.


  • Management Intern

    Santa Catalina Island - Avalon, CA, United States

    Management Trainee
    June 2016 - June 2017 · 1 year and 1 month

    Management intern for the Santa Catalina Island Company, a small island off the coast of Long Beach, California, participating in managing Hotels, Restaurants and Events for my year-long placement/internship year for university. I managed 3 of the company's hotels for 9 months with other interns and employees, and for the last 3 months of my internship I managed the main restaurant, the 'Avalon Grille', most of the time being the only manager present in the restaurant. This gave me a huge responsibility and I am very thankful to be able to say I feel I was able to run an entire restaurant at the age of 21. I also helped to manage events such as the 'Jazz Trax' and the 'Conservancy Ball' in between my main responsibilities, usually helping to participate on my days off or after a shift in the hotels/restaurant.

  • Bartender

    Meat Liquor - Leeds, United Kingdom

    F&B other
    April 2015 - April 2016 · 1 year and 1 month

    □ Bar Tender □ My responsibilities included ensuring the bar was always clean, presentable and tidy, as well as making sure glasses are regularly kept in the pot wash system, as well as bartending and managing the flow of the bar. As a bartender, I have learned how to mix cocktails, what spirits mix well with other spirits and juices and what to recommend to customers.

  • Office Administration Work

    Reed Medical Limited - Blackburn, United Kingdom

    Administration & General
    September 2011 - August 2014 · 2 years and 12 months

    I was fortunate enough to be given regular part time work during the Summer, Christmas and Easter holidays during my last year at high school and my 2 years at sixth form where I studied my A-levels. The work gave me a brilliant insight into the administration side of the workplace. My responsibilities included handling customer orders, accountancy, phone sales, postal orders and clerical duties. The time I spent there gave me a brilliant amount of experience to be able to understand the formalities and roles involved within administrative work.

  • Receptionist

    DAPA ® - Blackburn, United Kingdom

    Front Office reception
    January 2011 - June 2014 · 3 years and 6 months

    My responsibilities included handling payments, customer's kitchen orders, updating data bases and general maintenance and up-keeping of the studio. Although I only worked Saturday mornings, it gave me a fantastic opportunity into the insight of the Hospitality Industry.



  • English
    Native or fluent
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