Sharon Gloria Nyaridi
Airline customer service agent at Kenya airways
Lives in Nairobi, Kenya
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About me
Experienced customer service agent who is able to handle difficult customers and is very familiar with industry standard computer software, adept at remaining professional at all times and assisting customers with solving any arising problem
Experience
5 months
-
Airline customer service agent
Kenya airways - Nairobi, Kenya
Customer ServiceMay 2018 - September 2018 ยท 5 months
Education
-
IATA diploma in travel and tourism techniques
Kenya Utalii College - Hospitality and Tourism Management
March 2016 - April 2017
Languages
4 languages
-
English
Native or fluent
-
Swahili
Native or fluent
-
French
Limited working
-
Italian
Notions
Personal information
Nationalities
-
Kenyan
Skills
8 skills
- Customer Relations
- Data Entry
- Detail oriented
- Excellent communication and interpersonal skills
- Flexibility/Adaptability
- Internet Explorer
- Problem solving
- Sales support
