Groups & Events Coordinator
Marriott International - Bournemouth, United Kingdom
Sales & Marketing
October 2015 -
June 2017 · 1 year and 9 months
Co-ordinated special events and accommodation for corporate, travel trade and social groups. Involved drafting contracts and proposals, creating reservations, co-ordinating private dinners, as well as managing billing and post event feedback.
Consistently exhibited a high level of written and verbal communication skills through daily interaction with clients by phone and email and on show rounds and pre-event meetings
Developed strong relationship management skills by liaising with clients and maintaining ongoing communication with high profile accounts such as football teams and government organisations.
Assisted revenue team with forecasting for group rooms and catering.
Refined sales and organisational skills by converting telephone and email enquiries into secured business and conducting site visits to promote the hotel’s facilities.
In charge of coordinating the annual New Year’s Eve Gala event at the hotel which involved arranging catering requirements, creating menu’s, decorations and booking entertainment
Assisted the sales and events team in driving overall sales by collaborating on ideas to obtain new local business and assisting with marketing activities to promote events at the hotel.
Created accurate function sheet and BEOs to communicate all the requirements to internal teams.
Managed and prioritised administrative tasks such as creating invoices, events diary management, creating purchase orders and processing payments on various PMS systems including Opera Sales & catering and SFA Web