Sherine Fayez

Sherine Fayez

Dining Operation Manager at Emerlad Twin Plaza
Lives in Cairo, Egypt
over 6 months ago

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A citizen of the world and a natural net worker, I connect with senior leaders in all areas of the company (sales, marketing, R&D) and throughout all regions to deliver truly global marketing campaigns. I do this through constant collaboration and valuing of different ideas and insights. I was born knowing about selling the sizzle, not the steak. An executive risk taker, I drive business to the next level.
I consistently overcome obstacles and generate product loyalty while increasing company’s profits and global market recognition. In some academic work opportunities, I’ve been able to demonstrate excellent team work skills and capability to collaborate with external groups.

Experience

  • Dining Operation Manager

    Emerlad Twin Plaza - Cairo, Egypt

    F&B service
    December 2015 - Now · 3 years and 3 months

    Responsible for the effective execution of service in the Executive Dining Room/Restaurant. Managing all aspects of dining room service. Always ensuring that the Standards of Excellence as determined by Restaurant Associates and the client are met. Responsibilities have daily impact on: Supporting and monitoring the effectiveness of all food and beverage activities in the residence to meet the organization standards and Hospitality Style Dining Service expectations. Responsible for all aspects of human resources matters pertaining to the Dining Room Servers, including but not limited: to recruiting, orienting, supervising, coaching, redirecting, evaluating performance to ensure a high level of productivity, and conducting training on Hospitality Style Dining Service. Performing the function of a Server to assist with meal service, as required. Reporting supply and procurement needs to the Food & Beverage Manager and maintains dining room staffing levels within the allocated budget. Supporting the planning and organizing of external marketing events and ensures that all dining room and bistro/café areas are tour ready. Performing other duties as assigned.

Education

  • B.S. - Business Administration

    Faculty of Commerce Cairo - Cairo, Egypt

    September 1991 - May 1995

    Business Administration

Languages

  • English
    Native or fluent
    100%
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