Sherry Noviana Lauwiman

Sherry Noviana Lauwiman

Social Media Evaluator at Appen Australia
Lives in Yogyakarta, Indonesia

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About me

"Don’t let anyone look down on you because you are young" - Despite my lack of experience, i have a high integrity and responsibility
I am a hard working person, honest, passionate and always finds positive side even in a stressful and harsh condition.

Linkedin : Sherrynoviana

Experience

2 years and 2 months

  • Social Media Evaluator

    Appen Australia - Jakarta, Indonesia

    IT
    February 2017 - May 2017 · 4 months

    As a social media evaluator I daily write reviews and ratings on the relevancy and others component for several ads that is published in Instagram Portal for Indonesia.

  • Events/Catering - Concierge - Reservations - Food and Beverage Trainee

    Ocean Reef Club, Key Largo, Florida - Key Largo, FL, United States

    Sales & Marketing
    November 2016 - April 2017 · 6 months

    Ocean Reef Club is a members-own-club. It is a very unique and high end lodging. ORC provides different range of a very luxurious dining outlets, shops, spa, fitness center, saloon, museum/cultural center, school, medical care, golf course, lagoon, docks, airport and many more. 1. Catering and Events Trainee Duties: - Creating and updating Banquet Event Orders prior to events - Handling events inquiries through phone and emails (both members and in-house) - Helping assist an events on the floor - Helping assist site visit by the members - Handling members needs directly (customer service) prior to events needs - Helping the administration tasks in the office (creating menu, buffet tags) 2. Hostess / Dining Reservationists / Concierge - Handling phone reservations inquiries for members - Handling direct reservation inquiries and to-go-orders - Handling confirmation prior to dining events and reservation for 3 different restaurants - Creating floorplan prior to Fine Dining Outlet Service (Reservations and Server Sections) - Making sure the flow of the restaurant seating and service - Greeting, recognizing, and anticipating members and member's needs

  • Food and Beverage Trainee

    Monarch Beach Resort - Dana Point, CA, United States

    F&B service
    June 2016 - October 2016 · 5 months

    Food and Beverage Trainee in a Five Diamond and Forbes Four Star Hotel: - Performing duties as server in two different outlets, Pool Service and a Semi-Fine Restaurant - Working as team for a banquet service - Trained and performing as a food and beverage sales

  • Food and Beverage Trainee

    The St. Regis Monarch Beach - Dana Point, CA, United States

    F&B service
    May 2016 - June 2016 · 2 months

    Food and Beverage Trainee in a Five Diamond and Forbes Four Star Hotel: - Performing duties as server in two different outlets, Pool Service and a Semi-Fine Restaurant - Working as team for a banquet service - Trained and performing as a food and beverage sales

  • Catering and Convention Service Trainee

    The Ritz-Carlton Jakarta, Pacific Place - South Jakarta, Indonesia

    Sales & Marketing
    February 2015 - July 2015 · 6 months

    Performed as Catering and Convention Sales Trainee : - Sales Call, Walk-In Guest Dealing, Sales Blitz, Telephone Sales for Corporate, Wedding, and Social Events. - Making event Proposals and Banquet Event Orders - Performed a booking, account managing with Sales Marketing Micros - Performed some administrative job; Event Forecast Report, Daily Event Report, staff scheduling (with Sunfish apps) Performed as Catering Floor Concierge Trainee (Supervisor Level) : - Stand by during the set-up/preparation of the event and on the event - Checking and fulfilling Banquet Order Request and guest sudden request - Act as a Person In Charge from the hotel side (Link the guest with the other department in the hotel) - Communicating Service Report after event with the guest and making sure of their full satisfaction

  • Food and Beverage Trainee

    Eurotel Montreux - Montreux, Switzerland

    F&B service
    March 2014 - August 2014 · 7 months

    - Performed regular job as a server in Safran Restaurant (Michelin Guide 2014) - Meeting and Convention Room Preparation - Banquet Service - Cocktails and Coffee Break Service - Breakfast Service - Room Service

Education

  • Bachelor of Arts (Honours) in International Hospitality Business Mangement

    University of Derby - Buxton, United Kingdom

    September 2018 - September 2019

  • Swiss Higher Diploma (Honors) in International Hospitality Management

    Swiss Hotel Management School [ SEG ] - Switzerland

    September 2013 - January 2016

Languages

6 languages

  • Indonesian

    Native or fluent

  • English

    Full professional

  • French

    Limited working

  • Spanish

    Notions

  • Malay

    Notions

  • Korean

    Notions

Personal information

Nationalities

  • Indonesian

Date of birth

November 06th 1994

Skills

16 skills

  • Delphi Catering System
  • Design
  • Event Planning & Managing
  • Fine dining service
  • Food and Beverage
  • Food and wine pairing
  • Guest Service
  • Hotel Management
  • Micros
  • Opera
  • Presentation Skill
  • Reservations
  • Restaurant reservations
  • Sales & Marketing
  • Team Work Oriented
  • WIne and spirit

Additional Information

4 informations shared

  • Events and Wedding Planning

    Beside having several experience in banqueting, i have joined a formal 2 days Masterclass for Event and Wedding Planner with the successful-award winning Wedding Creator, Elie Berchan

    Wedding Creation Certificate.jpeg
  • Introductory level of Master Court Sommelier

    By studying about wine and spirit for 6 months and a day workshop and passing the examination for beginner Sommelier, I have gained basic knowledge in distinguishing, recognizing and pairing different kinds of wine from around the world.

    IMG_9477.JPG
  • Software Users (Hospitality and General)

    Having the experience working for Hotel industry, i have gained the knowledge of operating different kinds of hotel software for food and beverages, Wedding and Events (Catering), and Reservations.

    I have as well the passion about design thus is able to operate Photoshop.

    Formally Trained for Microsoft Software since elementary school as well.

  • Dance

    Proud to called this as skills, as i have joined and won severals dance competition and Clubs since Junior High.

Connections
Mihai Lițoiu
Sales Account Executive at JW Marriott Bucharest Grand Hotel
Chokri Abassi
Chef Patisserie chez laprincesse sweet / lap coffee
Indah Melva
Student from Batam Tourism Polytechnic
View 9 connections
Following
Aspen Experience USA
Bucharest, Romania
HRC International
Atlanta, GA, United States
SiteMinder
United Kingdom
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