Sherry Noviana Lauwiman

Sherry Noviana Lauwiman

Social Media Evaluator at Appen Australia
Lives in Yogyakarta, Indonesia

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About me

"Don’t let anyone look down on you because you are young" - Despite my lack of experience, i have a high integrity and responsibility
I am a hard working person, honest, passionate and always finds positive side even in a stressful and harsh condition.

Linkedin : Sherrynoviana


2 years and 2 months

  • Social Media Evaluator

    Appen Australia - Jakarta, Indonesia

    February 2017 - May 2017 · 4 months

    As a social media evaluator I daily write reviews and ratings on the relevancy and others component for several ads that is published in Instagram Portal for Indonesia.

  • Events/Catering - Concierge - Reservations - Food and Beverage Trainee

    Ocean Reef Club, Key Largo, Florida - Key Largo, FL, United States

    Sales & Marketing
    November 2016 - April 2017 · 6 months

    Ocean Reef Club is a members-own-club. It is a very unique and high end lodging. ORC provides different range of a very luxurious dining outlets, shops, spa, fitness center, saloon, museum/cultural center, school, medical care, golf course, lagoon, docks, airport and many more. 1. Catering and Events Trainee Duties: - Creating and updating Banquet Event Orders prior to events - Handling events inquiries through phone and emails (both members and in-house) - Helping assist an events on the floor - Helping assist site visit by the members - Handling members needs directly (customer service) prior to events needs - Helping the administration tasks in the office (creating menu, buffet tags) 2. Hostess / Dining Reservationists / Concierge - Handling phone reservations inquiries for members - Handling direct reservation inquiries and to-go-orders - Handling confirmation prior to dining events and reservation for 3 different restaurants - Creating floorplan prior to Fine Dining Outlet Service (Reservations and Server Sections) - Making sure the flow of the restaurant seating and service - Greeting, recognizing, and anticipating members and member's needs

  • Food and Beverage Trainee

    Monarch Beach Resort - Dana Point, CA, United States

    F&B service
    June 2016 - October 2016 · 5 months

    Food and Beverage Trainee in a Five Diamond and Forbes Four Star Hotel: - Performing duties as server in two different outlets, Pool Service and a Semi-Fine Restaurant - Working as team for a banquet service - Trained and performing as a food and beverage sales

  • Food and Beverage Trainee

    The St. Regis Monarch Beach - Dana Point, CA, United States

    F&B service
    May 2016 - June 2016 · 2 months

    Food and Beverage Trainee in a Five Diamond and Forbes Four Star Hotel: - Performing duties as server in two different outlets, Pool Service and a Semi-Fine Restaurant - Working as team for a banquet service - Trained and performing as a food and beverage sales

  • Catering and Convention Service Trainee

    The Ritz-Carlton Jakarta, Pacific Place - South Jakarta, Indonesia

    Sales & Marketing
    February 2015 - July 2015 · 6 months

    Performed as Catering and Convention Sales Trainee : - Sales Call, Walk-In Guest Dealing, Sales Blitz, Telephone Sales for Corporate, Wedding, and Social Events. - Making event Proposals and Banquet Event Orders - Performed a booking, account managing with Sales Marketing Micros - Performed some administrative job; Event Forecast Report, Daily Event Report, staff scheduling (with Sunfish apps) Performed as Catering Floor Concierge Trainee (Supervisor Level) : - Stand by during the set-up/preparation of the event and on the event - Checking and fulfilling Banquet Order Request and guest sudden request - Act as a Person In Charge from the hotel side (Link the guest with the other department in the hotel) - Communicating Service Report after event with the guest and making sure of their full satisfaction

  • Food and Beverage Trainee

    Eurotel Montreux - Montreux, Switzerland

    F&B service
    March 2014 - August 2014 · 7 months

    - Performed regular job as a server in Safran Restaurant (Michelin Guide 2014) - Meeting and Convention Room Preparation - Banquet Service - Cocktails and Coffee Break Service - Breakfast Service - Room Service


  • Bachelor of Arts (Honours) in International Hospitality Business Mangement

    University of Derby - Buxton, United Kingdom

    September 2018 - September 2019

  • Swiss Higher Diploma (Honors) in International Hospitality Management

    Swiss Hotel Management School [ SEG ] - Switzerland

    September 2013 - January 2016


6 languages

  • Indonesian

    Native or fluent

  • English

    Full professional

  • French

    Limited working

  • Spanish


  • Malay


  • Korean


Personal information


  • Indonesian

Date of birth

November 06th 1994


16 skills

  • Delphi Catering System
  • Design
  • Event Planning & Managing
  • Fine dining service
  • Food and Beverage
  • Food and wine pairing
  • Guest Service
  • Hotel Management
  • Micros
  • Opera
  • Presentation Skill
  • Reservations
  • Restaurant reservations
  • Sales & Marketing
  • Team Work Oriented
  • WIne and spirit

Additional Information

4 informations shared

  • Events and Wedding Planning

    Beside having several experience in banqueting, i have joined a formal 2 days Masterclass for Event and Wedding Planner with the successful-award winning Wedding Creator, Elie Berchan

    Wedding Creation Certificate.jpeg
  • Introductory level of Master Court Sommelier

    By studying about wine and spirit for 6 months and a day workshop and passing the examination for beginner Sommelier, I have gained basic knowledge in distinguishing, recognizing and pairing different kinds of wine from around the world.

  • Software Users (Hospitality and General)

    Having the experience working for Hotel industry, i have gained the knowledge of operating different kinds of hotel software for food and beverages, Wedding and Events (Catering), and Reservations.

    I have as well the passion about design thus is able to operate Photoshop.

    Formally Trained for Microsoft Software since elementary school as well.

  • Dance

    Proud to called this as skills, as i have joined and won severals dance competition and Clubs since Junior High.

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