Shilen Rahul Shah

Shilen Rahul Shah

Student from César Ritz Colleges Switzerland
Lives in Brig, Switzerland
over 6 months ago

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Extremely motivated to constantly advance my skills and grow professionally. With my previous experiences and leadership background, I am ambitiously interested in being part of a Management Training program to further develop myself with a luxury hospitality company.


  • Intern

    Fassbind Hotels - Geneva, Switzerland

    Front Office reception
    September 2017 - March 2018 · 7 months

    During my training in the front office my main responsibilities included: - Night Audit - Check in's, Check out's and Preparation for the next day - Guest relations and Concierge services - Front desk reception clerk - Basic front office accounting - Allotment and rate updates on the Siteminder - booking and online reservation system

  • Internship

    Sandals Resorts - Barbados

    F&B service
    February 2016 - July 2016 · 6 months

    During the 6 Month F&B training I rotated between the Bar and Restaurant departments. My responsibilities included: - Waiter and Host in the 8 different fine dinning restaurants. - Shadowing specific restaurant managers, to supervise and maintain Sandals standards. - Event setting up and Event staff for various events and banquets in the resort. - Bartender in 6 different bars. - Shadowing Bar manager, for better knowledge on stock control and bar management - Attending Sandals Select Guest event to dine with VIP and returning guests.

  • Work Shadow

    Villa Rosa Kempinski - Nairobi, Kenya

    August 2014 - August 2014 · 1 month

    The short but effective experience allowed me to shadow various managers and employees in the Sales, marketing , F&B, Events and front office department. I manged to get a brief overview on the Kempinski 5* management and operations of the hotel.

  • Trainee

    Mayfair Insurance Company - Nairobi, Kenya

    Administration & General
    July 2014 - July 2014 · 1 month

    I was allocated to the claims and motor department whereby my responsibilities included registration of policies, filing and dispatching documents. the short experience opened my doors to a better understanding on the business of insurance.

  • Work Experience

    Mister Wok Chinese Fine Dining Restaurant - Nairobi, Kenya

    F&B service
    July 2012 - July 2012 · 1 month

    Work experience working as a waiter in a fine dining Chinese restaurant. Responsibilities included learning and following the restaurants SOP to serve guests, receive customer feedback, hosting and assist waiters in mise en place and other tasks.

  • Work Placement

    Sankara Hotel - Nairobi, Kenya

    December 2011 - December 2011 · 1 month

    Brief 1 week experience to understand management and operations of the 5 star hotel. I received an overview of how the Housekeeping, Spa, Engineering, Security and IT department works.


  • B/A International Business in Hospitality and Tourism Management

    César Ritz Colleges Switzerland - Lucerne, Switzerland

    October 2016 - January 2019

    Relevant Courses: - International Business - Finance - Service Operations Management. President of the Student Ambassador Forum - Fall Semester 2018 Assistant General Manager for the 2nd Year "Tropical Escape" 60 person Banquet.

  • B/A Hospitality Business Management

    Washington State University, School of Hospitality Business Management

    October 2016 - December 2018

    Relevant Courses: - Operation Analysis - Marketing and Consumer Behavior - Hospitality Leadership and Organizational Behavior Member and Ambassador of the Eta Sigma Delta Honor Society


  • English
    Native or fluent
  • Gujarati
    Full professional
  • French
    Limited working
  • Swahili
    Limited working


  • President - Cesar Ritz Colleges - Student Ambassador Forum

    Lead the Student body committee during my final semester at Cesar Ritz Colleges. This learning opportunity gave me the chance to organize events, handle student affairs, improve student welfare and drastically improve my communication and networking abilities

Jose De Gracia
SAF President of Student Body at César Ritz Colleges Switzerland
Desirée Ek
Student from Washington State University, School of Hospitality Business Management
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Athens, Greece
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Auchterarder, United Kingdom
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