Shilen Rahul Shah

Shilen Rahul Shah

Student from César Ritz Colleges Switzerland
Lives in Lucerne, Switzerland
over 6 months ago

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Extremely motivated to constantly develop my skills and keep growing professionally. Currently looking for an opportunity for a Entry-level position or Management Training in the Events or Sales department in a hospitality company. Available to start from January 2019.


  • Intern

    Fassbind Hotels - Geneva, Switzerland

    Front Office reception
    September 2017 - March 2018

    During my training in the front office my main responsibilities included: - Night Audit - Check in's, Check out's and Preparation for the next day - Guest relations and Concierge services - Front desk reception clerk - Basic front office accounting - Allotment and rate updates on the Siteminder - booking and online reservation system

  • Internship

    Sandals Resorts - Barbados

    F&B service
    February 2016 - July 2016

    During the 6 Month F&B training I rotated between the Bar and Restaurant departments. My responsibilities included: - Waiter and Host in the 8 different fine dinning restaurants. - Shadowing specific restaurant managers, to supervise and maintain Sandals standards. - Event setting up and Event staff for various events and banquets in the resort. - Bartender in 6 different bars. - Shadowing Bar manager, for better knowledge on stock control and bar management - Attending Sandals Select Guest event to dine with VIP and returning guests.

  • Work Shadow

    Villa Rosa Kempinski - Nairobi, Kenya

    August 2014 - August 2014

    The short but effective experience allowed me to shadow various managers and employees in the Sales, marketing , F&B, Events and front office department. I manged to get a brief overview on the Kempinski 5* management and operations of the hotel.

  • Trainee

    Mayfair Insurance Company - Nairobi, Kenya

    Administration & General
    July 2014 - July 2014

    I was allocated to the claims and motor department whereby my responsibilities included registration of policies, filing and dispatching documents. the short experience opened my doors to a better understanding on the business of insurance.

  • Work Experience

    Mister Wok Chinese Fine Dining Restaurant - Nairobi, Kenya

    F&B service
    July 2012 - July 2012

    Work experience working as a waiter in a fine dining Chinese restaurant. Responsibilities included learning and following the restaurants SOP to serve guests, receive customer feedback, hosting and assist waiters in mise en place and other tasks.

  • Work Placement

    Sankara Hotel - Nairobi, Kenya

    December 2011 - December 2011

    Brief 1 week experience to understand management and operations of the 5 star hotel. I received an overview of how the Housekeeping, Spa, Engineering, Security and IT department works.


  • B/A International Business in Hospitality and Tourism Management

    César Ritz Colleges Switzerland - Lucerne, Switzerland

    October 2016 - Now

    Relevant Courses: - International Business - Finance - Service Operations Management. President of the Student Ambassador Forum - Fall Semester 2018 Assistant General Manager for the 2nd Year "Tropical Escape" 60 person Banquet.

  • B/A Hospitality Business Management

    Washington State University, School of Hospitality Business Management

    October 2016 - Now

    Relevant Courses: - Operation Analysis - Marketing and Consumer Behavior - Hospitality Leadership and Organizational Behavior Member and Ambassador of the Eta Sigma Delta Honor Society


  • English
    Native or fluent
  • Gujarati
    Full professional
  • French
    Limited working
  • Swahili
    Limited working
Timothy Cheng
Student from César Ritz Colleges Switzerland
Gleneagles Hotel & Resort
Auchterarder, United Kingdom
Issy-les-Moulineaux, France
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